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Vincials Reports & Reviews (4)

- Tuscaloosa, AL, USA
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I ordered a product and was sent a shipping number and never received the product . I contacted Vincials and they said they would resend the product still never received . I asked for a refund and was told I would receive the refund . I never received they advised they would check with logistics and said sometimes it takes the bank awhile . I waited and they said they would check with logistics and I have no heard back from them . So to sum up Vincials twice said they sent the order and I never received it . Twice they said I would get a refund and I have not received it .

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Ordered pool supplies, never showed. I did, however, receive a pack of 6 paper masks in the mail. I'm out $72 and no supplies!
I try to contact, phone is "no longer in service", emails come back with a statement about how covid has effected shipping...

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Ordered a pool vacuum, never received, instead I received 10 white mask.

Their website says they are in the United States, but tracking says coming from China!

After months I asked for a refund, they offered 75% back, I complained because it wasn’t my fault, their shipping company, which I’m sure I’d fake, lost my package, which I’m sure was never shipped! They now are offering me 85% back.

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- Chicago, IL, USA
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I ordered a water slide for $69.00 and received facemasks instead, after waiting 34 days for delivery later saying coming from China and was going to be delayed do to the pandemic.??

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