Verizon.com Reports & Reviews (3)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Verizon.com, help other victims by adding it!
Scammer's website Verizon.com
Scammer's address 1536 Greenwich Circle, Marysville, CA 95901, USA
Country United States
Victim Location TX 76137, USA
Total money lost $400
Type of a scam Online Purchase
I am writing to report a case of Portability Phone fraud and unauthorized access to my families, privacy, confidentuality digital footprint personal information that has arisen following the tragic passing of my son, Sergio Sanchez, in a motorcycle accident on March 31, 2025.
The phone number in question has been in our family for more than a decade, my son was involved in a business phone plan with Mr. Singh . because for insurance and high accident rates, the owner of of Deluxe Transportation made all employees owner operators. Mr. Singh fraudulent behavior took full advantage of sure and made a business pan with Verizon Wireless.
The agreement with my son only came about in January 2025.
On April 27, 25 Mr. Singh agreed to port my son’s phone number for a fee of $400. After I wired the money to him via Apple Pay, he refused to honor our verbal agreement and has since retained access to the phone number, in addition to all above, He suspended the line once he found that the physical phone was in the procession of the Rocklin Police Department, pending an ongoing accdent investigation. once he found that we had phycial possession of the phone, thats when he asked for money.
and with my greaving mental health state of mind, I didnt think twice about the wire transfer, I only. wanted the phone line so. that could access very valuable data associated with my. sons phone. I have since learned that ‘Port out” scams are a way for criminals to use my phone to receive authentication security codes to gain access to financial or social accounts. All have been compromised.
Since my son’s death, Mr. Singh has been using this number to access sensitive information related to my family and me. He has reportedly gained entry to our usernames, passwords, bank accounts, and even paid bills using Apple Pay. Despite my attempts to retrieve passwords and regain control of these accounts, Mr. Singh continues to cancel the retrieval processes. Additionally, I am aware that he has an accomplice named Nina Patel, which raises further concerns about the extent of their actions.
Furthermore, Mr. Singh has access to our and has change passwords to several email accounts, including iCloud, Turbo Tax, ?Quick
Books, the business app the Deluxe Transport uses for book keeping which is crucial for managing my son’s taxes and finances. He has also gained access through “Two Party Auth, directly connected with my home monitoring system His actions have left me feeling helpless, vulnerable, and fearful of further identity theft or financial loss. I am deeply concerned that he is using my son’s good name for his own gain. they have also has accessed, through the same means, access to my 10yr and 12 yr olds phones and locations as we were all on family share. This concerns and make me question the safety of my family against the Port Scammers he has also gained access to my home surveillance system.
While I have reported this situation to various authorities, INCLUDING THE FTC, AND THE ATTORNEY GENERAL Fort Worth Police Department, Apple, and my financial institution, Golden 1, Apple. com, (he) continues to authorize AND ACCESS variouse account, DELETE evedentual emails despite my changing passwords and adding two factors identification. I am requesting your assistance in investigating Mr. Singh’s actions and facilitating the return of the phone line to my control. He has been arrogant and mean and says it ain’t for the money- yet he he refuses to return it, or allow Verizon and Spectrum to complete the port.
As the evedence is l”folder” is large, and due to ongoing privacy concerns , I will share evidence upon written request from your law enforcement agenc
I appreciate your prompt attention to this matter and look forward to your assistance in resolving these serious issues.
Sincerely,
Marie Branum
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Scammer's website VERIZON.COM
Scammer's address 4 MARKET POINT DR., Batesville, SC 29607, USA
Scammer's email [email protected]
Country United States
Victim Location SC 29681, USA
Total money lost $38
Type of a scam Other
1. My Wife & I visited Verizon Store (4 Market Point Dr., Greenville, SC 29607) to discuss Verizon Internet Plans/Service.
2. “Brittany Jones” (Gen. Mgr.) reviewed the two (2) 5G HOME Plans and features and answered my questions about which plan would serve our needs the best. I described how we use the Internet on our phone, iPads, & YoutubeTV service and that we only browse-the-web and no games or movies on our phones & iPads. She assured us that the 5G HOME plan @ 100 Mbps would be more than adequate for our needs.
3. I showed her my printed document that shows a 2-yr. Price Guarantee for this plan. She insisted that this plan and other Verizon Internet Plans all have a 5-yr. Price Guarantee. I continually expressed that the Verizon website clearly shows only the 2-yr. Guarantee as indicated on my printout that I showed her. She still insisted that it would be a 5-yr. Price Guarantee when I signup for the service. And that I would still get the $50 Target Gift Card as shown on their website.
4. Further, I inquired to “Brittany” about the fact that I could order this service online and also get a $37.50 RAKUTEN Cash Back benefit for ordering from the Verizon website only. She insisted that she would give me the $37.50 Credit even if I ordered the service at this Verizon store.
5. So, we left so that my wife & I could discuss this 5-yr. Price Guarantee and the other guarantees that she was stating insistently and would guarantee to us with the 5G HOME Internet service.
6. We returned shortly and told Brittany that it seemed as though it is a no-brainer and that we would signup for this plan as she offered. Then, she had to turnover the Order (#1079768) entry and activity to her assistant, “Lay Long.” She started filling out the paperwork and doing the online Credit Check to enroll us and activate the Internet Order. She (“Lay”) also stated that I would get a 15% discount on the Internet Plan being a Military Veteran. And that I do get a 5-yr. Price Guarantee with my Plan. The ordering was finished and we left with the Verizon Gateway (Modem/Router) equipment.
NOTE: I have confirmed, via several Verizon online employees, that both Store employees (Gen. Mgr. & Assistant) have LIED and DECEIVED my wife & I about the promised Internet Price Guarantee & Account Discount & Credit. We are Senior Citizens (late 70’s) and it is obvious to me that these store employees recognized us a just 2 old people who probably didn’t know what we were doing and would be easy to deceive and lie-to in order to obtain our money for their Internet services.
January 26, 2024: Called Verizon (“Jeff”) to confirm service and the $37.50 Credit to my account. He assured me I would get the Credit and further that he would have his Supervisor confirm and approve the Credit promised by the Store General Manager – “Brittany”.
January 30, 2024: Called Verizon (“Reggie”) to file Complaint about being Deceived by the Store employees on Ordering Internet Service. He said he would file a Complaint and inform his Supervisor as to the Deception we received. And, as I requested, that I would get a call from the “Area Manager” to discuss this Deception for Ordering. (Note: He apparently never filed a Complaint and I never received a call from the Area Manager”).
February 2, 2024: Called Verizon (“Maria”) to file a Complaint against the Store’s General Manager “Brittany” & Assistant “Lay” because it was obvious that both of these women lied and deceived my wife and I about the 5-yr. Price Guarantee, the 15% Veteran Discount and the $37.50 Rakuten Credit to our Account. “Maria” said she would inform her Supervisor that evening before leaving work and would further file an “Integrity Checker” on my behalf and would also schedule a call to me on Monday, February 5th @ 1pm to follow-up. She NEVER CALLED ME BACK.
February 6, 2024: Called Verizon (“Kim”) to inquire about “why Maria never called me back” and to discover “what’s going on with my Complaint about the Store personnel lying and deceiving me and my wife?” She messaged “Maria”, who was online working, and requested that she needed to call me as she had originally promised. (“Maria” NEVER CALLED FOR THE 2ND TIME”). However, due to the lack of Verizon follow-up, “Kim” promised that she would call me back on Monday, February 12th to discuss outcome of the Complaint. She NEVER CALLED ME BACK. She said my Ticket #6013721430 was filed.
My wife & I have been LIED-TO, DECEIVED AND SCAMMED (FRAUD) by several Verizon employees including the General Manager “Brittany”.
The Total Money lost is actually the $37.50 Promised as a Credit to my account by "Brittany", the 15% Veteran's Discount and 3 Years of Internet Service at their $50/month plan rate.
I talked to a very helpful and concerned Verizon Wireless customer service agent today who assured me that a) Verizon does not have account number identities that match the one I am alleged to have and b) Verizon's web address is verizonwireless.com or vzw.com, not the verizon.com that is sending me these "bills." The customer service rep said that this is a scam.