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Verizon Imposter - Phishing Scam

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Verizon Imposter - Phishing Scam Reports & Reviews (3)

- White Plains, NY, USA • Dec 09, 2024

I received texts from Verizon early evening on June 21. I ignored them until I received a call from Verizon asking if I purchased two phones from my phone number. I said "no" from there they sent me a link from Verizon which I had recognized because I was talking to them two days prior. Elvis as he called himself said that I had to pay the difference of the phones purchased I ask why did I have to do that. Im not doing it . from there he insisted., and threatened me . I hung up but they facetimed me and showed me my Verizon account. telling me they can see everything because they are from Verizon. they proceeded to turn my phone on and off to prove they were from Verizon. I tried to call the police but they wouldn't let me. then I tried to call Verizon and they said I can't because they are from Verizon. they told me I needed to put in codes to settle this problem. this went on for 4 hours. Every time I hung up they faced timed me and told me I had to put in codes to fix this situation. I insisted I don't care about the fee. They said its not money that I need to Zelle over the codes that Verizon will credit me back.

I called Verizon and my bank the next day , Verizon fraud department woman said this happens sometimes , until I told her it was some one inside as in employee. when I spoke to another employee she stated that if it was some one inside there will be documentation. So to her surprise she asked me if the scammers mentioned they were going to suspend my phone I said "Yes" she said it was documented there in my account. So she believed me that it happened. I spoke to may bank the first person said they will definitely reimburse me. but I got a letter from my bank saying I was denied. A Detective from WP offered to help me and I was pleased until he asked for my bank account number, which I did not give him so I don't trust him either. I have written a report to the FTC to the FBI and no one is helping. My anger is that it came from an employee in side Verizon. they called me again and I told them I went to the police and they hung up. Can you help me with this???

- Atlanta, GA, USA

I got a call on my cell (Verizon is provider) saying my account is being suspended for not responding to something. Please press 1 to speak to (and then I hung up). Location is Atlanta. Sure seems like a scam to me. Verizon is not posting anything about this.

- Forest Hills, NY, USA

i received a phone call - the caller ID displayed as 1-800- 922-0204 Verizon Support.

The person on the phone informed me that my account was compromised and that someone had tried to purchase a new iphone through my account.

These scammers were able to use Verizon’s Caller ID as well as Verizon’s Email ID - they were able to send me an email with a copy of my Verizon bill attached. They breached Verizons security and had all my personal payment history, account information, address, etc.

They claimed my account had been compromised and that my autopayment didnt go through because my account was put on hold and i would need to pay using another payment method.

Due to these scammers ability to breach Verizon’s sub-par security – I am out $336.41 and my personal information was stolen.When i called Verizon to report this - they recommended i change my passwords????????

Obviously these scammers are sophistocated and were able to breach your platform, gain access to my account - they knew all my account information.

Verizon has taken no responsibility. They offered no recompence and havent even had the courtesy to answer my letters.

I am sure there are other victims of this scam.

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