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US trust funds group Reports & Reviews (10)

• Dec 18, 2023

Received other offers for my timeshare but US trust was the best one out of all. The transaction was somewhat lengthy NOT gonna lie, but it was the best bang for my buck. The brokers and their office workers are very friendly people who go out of their way to get you your best offer. You can tell they love what they do for others by getting rid of timeshare stress!

• Dec 14, 2023

U.S trust funds group connected me to the best purchaser of my property. There were some additional documents that needed to be submitted aside from the original agreement form, so I turned all of those in and my money was made transferrable into my other accounts. U.S trust funds group guided me throughout the whole process and for that I am thankful

I have recently contacted this company, it is very good. He explained the process to me in great detail, but I have my doubts.

They answer my emails almost immediately, I have no doubts about what I have to do, but I know it is a long process and I would like to know what the estimated time is. I'm just starting my cancellation process.

This company is excellent, although I was very satisfied with my vacation program, I could no longer continue paying for it because I acquired a new and more affordable one recently, so I needed to cancel or sell the one I already had.

It was very helpful to meet this company because it offers the best services as well as quite affordable prices. I was able to recover more than half of my investment.

+1

So i was initialy contacted in Cabos, after beeing invited to a presentation for a timeshare and i was pretty amazed! it seemed like a the very best option to actually sell my vacation program!

It was explained to me how the whole process worked and of course i accepted, i mean there was nothing more to lose. It did take a little longer then whas we agreed but the time was worth the waiting. The agents are very professional and you can tell their interest on helping you out. it's a 10/10 for me.
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+2

Contacted in Del Cabo, Mexico on the street. Attended a timeshare presentation. They offered to buy our timeshare and give us a membership into Atlas VIP Group. The closing would take place within 30 days and if it didn't we would be refunded our initial investment of $7,000. I got suspicious since it was Mexico and attempted to do some research. I contacted the sales rep several times to get more information to no avail. Contacted my bank and reported fraud activity. We were able to get half of our investment of $7,000. back because the company convinced my bank that they too gave me half back. So, i recouped $3,000. A couple weeks later US Trust Funds Group contacted me and apologized for the activity that took place in Mexico and assured me that the representatives would be getting better training. She informed me that the buyer of my Blue Tree timeshare was no longer interested in Blue Tree timeshare as he found something else. However, Megan Sutton said she would be very interested in finding a buyer for my Diamond Resort property which consists of 26,500 points. A week or so later she presented me with an offer of $73,000. and we could close by September 30th if we were comfortable with the price. We were and started proceedings. Megan definitely sounded knowledgeable and not rehearsed in our multiple conversations. Upon checking with my timeshare company I was told that once I sold my membership I wouldn't be entitled to use the points I had banked which were above and beyond the 26,500 points we agreed to sell. Relating this to Megan she contacted the buyer and they agreed to allow us to take our three vacations which would end the 19th of December and the buyer could take over our points in January of 2022. However, the buyer was initially to pay the closing costs which amounted to over $12,000. but we were now expected to wire transfer those funds which were to be held by US Trust Funds until December 19th. I now cannot get through to the phone number I gave you above. I emailed her (megan Sutton) the junior broker and expressed my concern. She emailed me back and stated that they were experiencing high call volume at this time. I told her today that I needed something definitely proving that this transaction was legitimate asap or I was contacting my bank, Better Business Bureau and Attorney General. If I don't hear anything by tomorrow I will definitely be doing this.

Was in Del Cabo, Mexico in April, 2021. Approached on street to do a timeshare presentation. Met for breakfast and agreed to sell our timeshare and the closing would take place within 30 days or we would receive our $7,000. back. Contacted our bank and we received half of the $7,000. back into our account. Was contacted later by US trust funds group saying we weren't treated properly . The deal fell through as the buyer changed his mind about buying our timeshare but she was interested in another timeshare that we owned. In a few days we were contacted that she had a buyer for our timeshare and we agreed to sell. She asked for no money from us and the buyer would pay closing costs. Originally, we were supposed to close the 30th of September but we had 3 vacations planned using our unused points from the timeshare company. The buyer agreed to wait until the 20th of December to close on the property so we could keep our vacations. Just last week she contacted me and said we would have to pay the closing costs by September 17th but would be reimbursed at closing on the 20th of December. She said it was to be done this way so that we could keep our scheduled vacations. I got a phone call this a.m. saying the $7000. we paid for the prior transaction would be wired into our bank account on September 30th. Attempted to contact Megan Sutton, Junior broker at US trust funds group and the call wouldn't ring through. I emailed her and she immediately responded and said they had an unusual high call volume. I told her she needed to give me something to prove this was a legitimate transaction or I would contact my bank, the Better Business Bureau and the Attorney General. Waiting to hear back from her. I have multiple emails saved from her and copies of all paperwork including the wire transfer we made.

Scammed in Mexico.
Timeshare presentation for a points program. Paid $13,600 with promised they would buy back our Costa Rica timeshare for $12,000. Paid With credit cards. Our timeshare sale was to be done through a US company called US Trust Funds. Initially US Trust funds then quoted a value of $37,000 for our timeshare and then started demanding money for settlement fees, currency exchange fees, close out fee if we wanted to cancel the contract. Unwisely, We initially wired a transferred $7400 Settlement fee and then declined to transfer any more money to them.
The points program through Atlas VIP looked good, but would not begin until four months after we bought, and there was no way of knowing if we would get the points we were promised.
Signed agreement was that we would get all of our money back if we did not close within 30 days. At this point we have not been able to get the money back, and are working through our credit card company and a bank in Mexico.

Did you ever get it resolved?
Regards
Ankie

- Midland, MI, USA

Was approached to see timeshare and receive money and travel club membership in Atlas Group.

Closing was to occur within 30 days. Wire transfers were requested and sent in order for the sale to go through since the sale began in Mexico- San Jose Del Cabo.

Now the sale has still not been completed.

I called the resort and was advised that they had no request to transfer our membership and they only deal directly with owners.

They said it’s most likely a scam and don’t send any more funds.

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