Us-na.com Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Us-na.com, help other victims by adding it!
Scammer's website www.us-na.com
Scammer's address 100 S. Mill Ave Suite 1600, Tempe, AZ 85281, USA
Scammer's email [email protected]
Country United States
Total money lost $1,817.83
Type of a scam Online Purchase
purchase a roll up door. A gentleman name William Jones
Contacted me to put my order in. He took the info on the size of
the door and the color that I needed, and he told me he will email
the order invoice detail and attached will be the payment form so I
can pay him. He advised me that the turnaround time for the roll
up door will be 4 to 5 weeks. So, I filled out the ACH form for
electronic money transfer. He got the money transferred to
JPMorgan chase. A week went by, and I tried contacting the
business because my contractor that I hired to install the roll up
door had a question regarding the installation. I called the
business and email the business for the next couple weeks with no
luck. I figured they were busy, and I will just wait for the roll up
door to get delivered. William Jones told me when it's close to the
delivery time he will send me a tracking number. It was almost
time for delivery, and I didn't hear from him, so I decided to call the
business with no luck and email him with no luck. He wasn't calling
me back or emailing me back. I went to the business website and
messaged them through their internal messaging system and
acted like I'm a new customer and they responded back to me in
matter of seconds. I told them I'm not a new customer and I acted
like new customer because they were not returning my calls or
emails, they told me it's the holidays and the office was close. So, I
asked the guy to send me a tracking number for the roll up door
and an invoice for tax purpose. He was giving the run around and
he did not provide me with a tracking or an invoice. I finally had
enough and told him if I don't get a tracking number and invoice
that he should refund me. He called me and told me since I
canceled the order that there is a process that I have to go
through, and I might get my refund, or I might not get a refund.
First of all, I never cancelled the order he decided to cancel the
order on my behalf because he couldn't provide me with a tracking
number. The reason he couldn't provide me with a tracking
number is because this business is scam, Taking money from hard
working people. I emailed him and told him if he doesn't refund me
that I have no choice to contact the police and he responds with "
the order has been cancelled, and the refund has been processed
based on the terms and conditions of the order. You will be
receiving the confirmation email when completed with the transfer
confirmation number". But it's been a week I haven't received a
confirmation or the refund.
In the last week I did my own investigation since they don't have
too much info on the website. I found two addresses for the
business one in Houston Texas through ScamPulse.com and the other in
Tempe Arizona through domain search. The Huston address
shows an empty field, and the Tempe address is apartment
building.
Address 1
100 S. Mill Ave, Suite 1600
Tempe, Arizona 85281
Address 2
9393 Sheldon Rd.
Houston, TX 77041
I contacted the IRS, and they said that the business is not
registered with them, and it doesn't have a sellers permit id
number. I came to the conclusion that this business is scam
defraud people, and business is out of their money.