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US Gear Viral

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US Gear Viral Reports & Reviews (5)

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I placed an order on 12/10/18 with US Gear Viral. To date I have not received any correspondence about my order. I have sent two follow-up emails with no response. Looks like I am out $55.00. Not happy!!!

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- Oakland, CA, USA
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Ordered from US Gear Viral. Never received product. Wrote and wrote over and over, NO response. No phone to call.

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- Birmingham, AL, USA
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They pretend to sale products, take your money and never product the items. I contacted them several times over the course of a month. They replied the first three times then nothing since!!!

DO NOT PURCHASE ANYTHING FROM THEM!!!

I’ve reached out three additional times and have not received a reply from them.

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- Glendale, AZ, USA
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I purchased a camping tote and asked when I would be receiving it. The 1st email came back saying they are sorry and that the product is a popular item and not in stock and that they will send to me as soon as it comes in. Almost a week later I emailed again wanting to know the status of my product. Some one else responded saying they are sorry for the inconvenience and that the shipping truck had an accident and they are getting another shipper. So I asked when will it be shipped out again with the new shipper? They responded basically with the same answer and they are sorry. What I find to be even crazier is that ALL the emails that respond to me are ALWAYS in the middle of the night. Also, when you google the address it will only pop up an address on Arthur Hart not just Arthur St. and it's a house. This truly is a SCAM company.

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This company steals product photos from other companies and uses them in their listings to then trick people into thinking they are buying that product. One of my product photos from my Etsy shop was used in one of their listings. The mailing address listed on their site is fake as well.

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