Urban Flavours Delivery Reports & Reviews

Urban Flavours Delivery Reports & Reviews (4)

Horrible Experiance

Horrible experience. first I made my order and got a text a few minutes later saying that its no longer avaibile. he told me to text him back with what I want. so I did and he never responded. so I got on the chat and they couldn't help me either they just kept telling me to contact the driver and they work remote. after explain to the chat person a few times that I don't get a response from the driver they told me to choose something else. everything I chose was out of stock and they refused to help find what was in stock. Gev is a horrible representative who wants to do minimal work or wants to pawn it off on som1 else.

Useful

Extremely unprofessionally run and mismanaged service

This is one of the most unprofessional businesses i've ever had the displease of working with. Orders routinely take upwards of 8 to 10 hours to be delivered. Have you ever even heard of a local delivery service that takes literally half a day to deliver something? It takes less time to drive from SF to LA than to order an 8th from these guys!

On top of that, half the time you don't even get what you ordered. They substitute your items constantly. Items are constantly misreported as in stock on their website when they're not in stock at all.

The whole place is a sham, its impossible to get a hold of anyone. Customer support has notoriously bad service skills and most of their responses consist of copied and pasted replies from a text file.

They don't respect customers at all and don't value our business. It seems like they're just trying to make easy money by scamming people, substituting items, and increasing their profit margin by having only 1 driver serving like 200 customers, so you have to wait longer than it takes to drive from SF to LA to order an 8th.

Useful

Horrible service. Horrible products. Gave me expired products and disgusting products. Sent me through several emails saying they will review only to tell me they wont refund. Health and safety CA regarding sales laws, it is illegal to dispense expired products. Very frustrated. They even sharpied the expiration date to try to cover it up. 2019 its nearly 2022. Horrible.

Useful

Victim Location 95843
Type of a scam Online Purchase

The company is texting me from (855) 232-7229 asking me to send a pic of ID , then tells me that he will send me a link to put a picture of me holding up my ID then click on a link to make a password.. but why make a password with no email? And I click on the link then its asking for permission to access my documents.

Useful