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Tvidler.com

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Tvidler.com Reports & Reviews (1)

• Apr 28, 2022

Type of a scam Online Purchase

Tvidler is a company selling ear wax removal tools. I placed an order for 1 of these and then provided my information and credit card. When the order summary popped up it showed 4 items ordered and billed. No chance to confirm or change the order. I immediately contacted the company telling them about the error and asking to correct it or cancel the whole order. They said that the order was already processed (in about 2 minutes) and that they could not change the order. I contacted customer support only to be told the same thing. When the product arrived I requested a return. They charge 15% restocking and the customer need to pay for shipping to Luthuania ($90). Of course this is more than the cost of the items. I posted this information on Trust Pilot only to find many others complaining of the same thing.

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