Trusted Chows Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
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I was sent the same information as in the complaint above. I paid the $750.00 fee through Zelle for SIMBA, a charcoal grey chow puppy, 10 weeks old. Payment sent on 6/4/20. The gave a Houston, TX location. Said that the puppy would be flown to Norfolk Airport. Made several attempts to contact them after payment, but did not get an answer. Will try to find the location of the company and report them to the better business bureau. I can be reached at [email protected]
Scammer's address 4611 Michaux St Huston Tx 77009, Houston, TX 77009, USA
Scammer's email [email protected]
Country United States
Victim Location FL 32233, USA
Total money lost $750
Type of a scam Online Purchase
see below
Trusted Chows
Attachments
Fri, May 22, 11:39 AM (11 days ago)
to me
Thanks for your reply.
Fortunately for you, we still have one last free shipping voucher left.
Once we ship out we communicate tracking number and precise arrival time.
The free shipping only covers delivery to the airport. This means that
you’ll have to come to the airport to pick up the puppy. When coming,
you’ll have to bring your ID as well as the tracking number cos you’ll
have to be identified before the puppy can be handed over to you. This is
to ensure that your puppy is only handed to the rightful beneficiary(
that’s you). Once you receive the puppy you’ll have to sign to
acknowledge that you’ve received and that’s the end of the process.
Bruno is an adorable, sociable, cuddly, loyal boy who is potty trained and house broken. So we have no doubt that you'll certainly love him. We are
therefore willing to let you have him. Find attached a copy of our contract
for your consideration.
We understand that you have opted to benefit from free shipping. Be
informed that the free shipping only covers delivery to the airport. If you
want home delivery it will cost you an extra $100.
Once a puppy is paid for , we can hold the puppy and the shipping voucher
for you and then ship whenever you are ready to receive.
We usually need about 6-12 hours to prepare puppies for their journey and
we ship on Mondays, Wednesdays and Fridays. So let us know which of these
days works best for you.
In this regard, we will be needing the following information;
1) Nearest airport to your location
2) Name and phone number of the person who'll be available to receive the
puppy upon arrival.
As far as payment is concerned, Most people prefer using Zelle pay cos they
are affiliated with most banks and credit unions and have no transfer
charges Zelle is equally fast, reliable and secure. Learn more about zelle
here
https://www.zellepay.com/get-started . It's easy to setup and easy to use.
As you will learn from that link, you can either download the zelle app and
use your debit card or bank account to send payment.
Let us know if you have Zelle set up and we’ll send you corresponding
payment info.
Attachments area
Attachments
Fri, May 22, 12:44 PM (11 days ago)
to Trusted
Thank you for your reply, I have filled out the contract, do you accept payment via Paypal as I already have account set up there?
Attachments area
Trusted Chows
Fri, May 22, 12:57 PM (11 days ago)
to me
As far as payment is concerned, it’s either you come to our home, pay in cash and take the puppy away or you pay via ZELLE if you want shipping
Fri, May 22, 1:17 PM (11 days ago)
to Trusted
Ok So my bank has zelle already set up.I did not realize it.
as for the other questions....
1) Nearest airport to your location Jacksonville international Airport Code: JAX
2) Name and phone number of the person who'll be available to receive the
puppy upon arrival. I will be picking him up myself My name is Earl A. Saul Jr. my phone is 904-501-6698
Would it be possible to get him Monday?
Trusted Chows
Fri, May 22, 1:22 PM (11 days ago)
to me
Delivery info has been received and noted. Monday delivery works for us.
Just to let you know that we have been feeding Bruno with purina puppy chow. So if you can continue with that, it will be great as this will facilitate adaptation to his new environment.
You are expected to send payment to the following Zelle info. Please copy and paste the ZELLE email exactly as we sent it to you
Name: Malcom Anne O.
ZELLE email: [email protected]
Amount: $750
Memo or reason for payment : Bruno
Note that depending on the kind of account you own, you may have a limit of sending a maximum of $500 at a time. If you encounter simply send in 2 parts ($500 & $250)
Notify us whenever you’re done so we can confirm payment, reserve the puppy for you and proceed with delivery arrangement.
Fri, May 22, 1:37 PM (11 days ago)
to Trusted
I have sent the money to the email listed.
My next question was what food is he used to but you answered that. is there any other things he is used to that I can get to make his homecoming more comfortable? any Treats he likes etc. if you could send me a couple pics of him I would appreciate it, also what size collar would I need for him where dose he sleep now in a creat or a box of some kind, I understand that I will be getting a blanket with him that will have Moms sent on it but any other info would be appreciated.
Thank you so much I can't wait to get him.
Trusted Chows
Fri, May 22, 2:04 PM (11 days ago)
to me
Okay! We’ll send you some pics shortly. Do not worry puppy will come with a 6 page puppy care information handout with all relevant tips and info. Kindly email us screenshot of payment completion page to facilitate confirmation
Fri, May 22, 2:28 PM (11 days ago)
to Trusted
Here you go..
Sent from my iPhone
On May 22, 2020, at 2:04 PM, Trusted Chows wrote:
Fri, May 22, 3:38 PM (11 days ago)
to Trusted
Did you receive the payments?
Sent from my iPhone
On May 22, 2020, at 2:04 PM, Trusted Chows wrote:
Fri, May 22, 4:20 PM (11 days ago)
to Trusted
Here is the confirmation numbers
Sent from my iPhone
On May 22, 2020, at 2:04 PM, Trusted Chows wrote:
Trusted Chows
Fri, May 22, 5:03 PM (11 days ago)
to me
Payment received and noted. You’ll be updated as we make progress with delivery arrangements
Fri, May 22, 5:04 PM (11 days ago)
to Trusted
Great could you notify me of his collar size so that I can order appropriate items for him
Sent from my iPhone
On May 22, 2020, at 5:03 PM, Trusted Chows wrote:
?
Payment received and noted. You’ll be updated as we make progress with delivery arrangements
On Fri, 22 May 2020 at 21:20
Here is the confirmation numbers
Fri, May 22, 6:15 PM (11 days ago)
to Trusted
Please send some pictures in his collar size information so that I can order supplies for him
Sent from my iPhone
On May 22, 2020, at 5:03 PM, Trusted Chows wrote:
?
Payment received and noted. You’ll be updated as we make progress with delivery arrangements
On Fri, 22 May 2020 at 21:20
wrote:
Here is the confirmation numbers
Sat, May 23, 9:18 AM (10 days ago)
to Trusted
Look I hate being a pain however, I have been looking to get a dog for quite some time and I need the information to get things put together for the puppy. If you can tell me what kind of puppy chow you were using the particular flavor or give me a Picture of the bag. Also I need to know the puppies collar size so that I can purchase a leash and collar for him. I would very much like to have pictures of the puppy you have received my payment in full. Your phone number listed on your emails goes to an automated answering service.
Sent from my iPhone
On May 22, 2020, at 5:03 PM, Trusted Chows wrote:
?
Payment received and noted. You’ll be updated as we make progress with delivery arrangements
On Fri, 22 May 2020 at 21:20 wrote:
Here is the confirmation numbers
Trusted Chows
Sat, May 23, 12:14 PM (10 days ago)
to me
Sorry I have been a little busy but everything is moving as planned
Sat, May 23, 12:31 PM (10 days ago)
to Trusted
Will you be able to answer my questions about the food and the neck size of puppy
Sent from my iPhone
> On May 23, 2020, at 12:14 PM, Trusted Chows wrote:
>
Sat, May 23, 9:09 PM (10 days ago)
to Trusted
Sent from my iPhone
On May 23, 2020, at 12:14 PM, Trusted Chows wrote:
Sun, May 24, 12:55 PM (9 days ago)
to Trusted
Look I am, very concerned right now I have not gotten any information or pictures of the Puppy like I requested if I don't get what I have asked for I will dispute the payments today. Once I sent the money you have very tight lipped about the transaction. I will not be scammed.
Mon, May 25, 9:53 AM (8 days ago)
to Trusted
I’m very much looking forward to seeing a puppy today please let me know what time to go to the airport
Sent from my iPhone
On May 23, 2020, at 12:14 PM, Trusted Chows wrote:
Trusted Chows
Mon, May 25, 10:43 AM (8 days ago)
to me
It’s with regret that we inform you of the unforeseen delay that we are facing due to the COVID19 pandemic. Please permit us to ship on Wednesday
Mon, May 25, 11:18 AM (8 days ago)
to Trusted
I insist on a phone call this delay is unacceptable considering that you have not responded to several phone calls text messages and emails regarding the puppy itself my phone number is 904-501-6698. I want pictures of the puppy,I want to know his collar size, and I want to know his date of birth. I have made several requests for both pictures and to know his collar size since I paid you on Friday morning. You were very insistent on getting confirmation of the payment and going through with the deal however on your end I have not received any of the requested information regarding the puppy. And now you blaming COVID-19 yet in one of your emails you told me that you shipped out a puppy last Week. So what insurance do I have but if I give you more time that I will see this puppy. Proof of his existence has not been provided to me? If you were on the other side of the this deal how would you feel at this time? The only contact that I’ve had with you is via email. And if you were going to provide that kind of bad news I think a phone call would’ve been more appropriate I have been upfront and honest and blunt with you since the beginning of this deal the least you could do is pay me some common courtesy and respect with a phone call or at least an email with the information provided that I have asked for at least 3 times now. You have until 3 o’clock. To provide me with the information requested via phone, text or email.
On May 25, 2020, at 10:43 AM, Trusted Chows wrote:
Mon, May 25, 4:07 PM (8 days ago)
to Trusted
Will you please respond to me
Sent from my iPhone
On May 25, 2020, at 10:43 AM, Trusted Chows wrote:
Tue, May 26, 8:01 AM (7 days ago)
to Trusted
Would you please reach out to me and let me Let me know what guarantees I have that I will get the puppy this week.
Sent from my iPhone
On May 25, 2020, at 10:43 AM, Trusted Chows wrote:
Tue, May 26, 12:44 PM (7 days ago)
to Trusted
I am done. What you did to me yesterday was a completely unacceptable your lack of communication even more so. I will be reporting you to my bank your local police department both in Houston and in Arizona where your website is being created all the emails and everything will be presented over and I will also be contacting the Better Business Bureau as well as listening you on multiple sites as a scam if you do not provide either a manifesto of the puppies travel arrangements or my money back. The time is currently 12:42 PM May 26, 2020 Eastern. You have one hour which will be 1:42 PM May 26, 2020 to reply. I also want you to know I have contacted you many many times in reference to this dog and you have neglected to respond.