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Truist Spoof

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Truist Spoof Reports & Reviews (3)

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Received a text from 434-229-9146 (VA area code) stating: BB&T Truist: Did you attempt a transaction at Walmart San Francisco, CA for 383.10? If YES text 1, NO text 2. Text stop to end fraud alerts on this number. As I have an account with Truist and having my credit card info stolen in the past I texted back 2. I live in NC and have never been to CA. I then received a call from 800-226-5228 (which is a number for Truist/ BB&T). The gentlemen on the line advised he was from Truist/ BB&T and asked if I had attempted a few more random charges to which I replied no. He then asked to verify my online banking info in order to assist me with stopping the fraudulent charges. I blindly gave the information without thinking. I then received a verification code text from Truist which he asked me to read back to me. Little did I know at the time he was in my online banking profile. He then asked if I attempted a few more charges which he was actually reading from my statement! I finally realized what I had done and hung up the phone. I immediately changed my online banking password in hopes of stopping what I had dumbly allowed to happen. I then called the number on the back of my credit card and spoke to someone truly with Truist. They advised me that there were no suspicious charges and advised me to lock all of my cards and go to my local branch to close my accounts. I received an legitimate email from Truist that my account phone number had been changed to 305-770-8211 from an IOS Device named O$D (a number from Florida) which I did not do. I then raced to the closet Truist/ BB&T and locked/ closed all of my accounts. No monetary funds were taken thankfully as I had quickly changed the password and apparently locked the scammers out. If I had stayed on the phone with them longer I could have been completely cleaned out!

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Entered by ScamPulse.com staff LO

I received a bank statement in the mail from Truist but I don't have an account with them. I called 844-487-8478 and was asked to provide my SSN and I told them I wasn't going to provide that information. I also received a second statement in the mail for this month.

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Individual calling said they were with my bank (BBT/Truist) and they needed to verify that their were charges on my account that were invalid. The charges were out of Milwaukee WI at a Walmart and Chevron gas station. They had my name, address, date of birth, last 4 of my SSN (only gave me the last 4 of my SSN after I refused to verify it myself) but to verify my account they wanted my online banking information, specifically by sign in ID. I refused to give my sign in ID and told them that I had given 3 answers to 3 security questions to verify my ID. The caller said he didn’t have access to that info because of the change over from BBT to TRUIST. I said that I was not willing to give any additional information over the phone but I was happy to go into the local branch to get this taken care of. The caller threatened to put my account under review and that I would be unable to use the account. I said that was fine and asked what the 2 fraudulent charges were and the amounts and the caller hung up on me.

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