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Truist Bank Impostor

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Truist Bank Impostor Reports & Reviews (4)

- Jacksonville, FL, USA
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Person(s) posing as truist fraud division called & texted me several times citing someone is trying to get $2,000 from my account thru ZELLE. A series of steps took place & they took the money from me.

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Pretending to be a bank that needs my account info

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Over the course of two different days, I received three text messages stating different scenarios, & to click the link in the text. I knew in each case it was a scam because I only have a car loan through Truist, no checking, debit, savings or credit cards. One of the texts was about my checking account that doesn't exist, one was about a purchase that I don't have a Truist card to make a purchase with, & one was about a charge attempt at Walmart with a card that I don't own. In each case, the link address was different.

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10/8/22 and 10/17/22 - - I received text messages from what appeared to be from my bank,Truist Bank, stating that my debit card had been frozen due to fraud. Message provided the two phone #s listed above in the Scammer Phone field and provided a link in each message to click on. I did not click on the links. I ignored the first text message but when I received the second text message, I called my bank to confirm there is no fraud concern or issue with my debit card.

I heard a news story on Channel 9 News that if you receive these types of text messages that appear to be coming from your bank that we should report it to the BBB.

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