SCAMTruairfare.com Reports & Reviews (3)
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SCAMMERS
Travel/Vacation/Timeshare - Truairfare.com
They also say they will give you 50% off if you call the number. When I called they put me on hold, but because there was a 24 hr cancelation, I thought I'd book this amazing price just in case when on hold. He (Oscar) came back he said that the flight was no longer available at that price but he could get me one to same destination, but hundreds of dollars more and not going at the time I needed.
I said I would just wait the 4 hours as the email said.
2 hours later I went to the site again, and the ticket for the SAME flight I booked was 150.00 cheaper so I booked that, and called the number to cancel the original one. Ironically I got (Oscar) again. He stated the ticket was not ticketed and would not be because the flight is full. I told him ok, I booked the same flight that he is saying is full at a cheaper price. He continued to say the flight is full. When I asked to talk to a supervisor, he said "why do you want to speak to a supervisor" I stated as a customer I am requesting to speak to a supervisor.
He said let me find one. Within a few minutes, someone else with a similar accent comes on. I could hear Oscar in the background. It was like they were in someone's home. The supervisor stated the same thing. BUT then says I can get you a flight not the hours I wanted for now over 1,000 a person. Please keep in mind the flight I got cheaper for the time I wanted was 756.17 per person.
When I told him that I needed to be there at a certain time, all of a sudden he said, you are getting that price but you can bring no luggage. I stated that it is with Delta and I am a Platinum, I'm not worried about that. He stated that he could get me the flight I wanted for the $756.17 but no luggage. I then said I have ALREADY booked that so I will wait the 4 hours as the email states.
This morning 9/8/22, I called the number to find out why the ticket was not ticketed and my credit card was not charged? The man with a similar accent asked for my Ref #. I gave him this info from the email
"Your booking reference number
EDIDEDF
Your booking is under process.We would send your e-tickets soon."
He could NOT find my reservation, stating the reference number is too long. It should only be 6 characters.
Now I am so confused how this company gives you a reference number, and it is TOO LONG??
I give him the info from the flight and he puts me on hold. In the mean time I go back to the website and was able to BOOK the SAME flight at the SAME time for the SAME money $756.16.
He comes back on the line and states "you called last night and I telling you what they already told you. Your flight is not going to be ticketed because that flight is full" I stated why is it on truairfare. com, still if it is full and why was I able to book it again this morning at the same price.
All he could say is prices are not updated. That is exactly what I was continuing to be told.. Which makes not sense. If you go to ANY flight site Orbitz, Priceline, Expedia, etc. you book the flight, you get the email confirmation and within the time stated on the email you get your eticket.
I believe this is a scam. I have wasted so much time dealing with these men. They are rude, and I am glad I didn't give them my credit card info over the phone. It seems that is what they want people to do. They entice you by the great fares, then you call because it is not ticketed and they try to get you book through them so you can give them your card number. It is a foreign company that says they are out of Austin Texas.
I hope you can help before they continue to scam others.