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Trip.com Reports & Reviews (3)

- Rosedale, MD, USA • Aug 07, 2025
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Trip.com is a scam. I paid $180 for a flight from Colombo to Male. They do not allow any changes but if they change the flight which they did no refunds or credits are permitted. I was just asking for a credit , not even a refund in the form that I paid. This site is a scam. Its my first time ever using them and my last based on this experience. I travel a lot and decided to give them a try but I have never experienced anything like this even at a discount, which was not that great to begin with. Definitely could have considered other options. I just want to make others aware of this scam called Trip.com and encourage everyone not to use it!

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Booked a flight with this website that was suggested through a google search. Was unable to check in online so I proceeded to the airport. Upon checking in with an agent, we discovered this flight hasn’t existed in some time. The route was Trenton Mercer Airport (TTN) - Chicago Midway (MDW). The agent explained Frontier Airlines stopped service to Chicago months prior and upon digging into the reservation further realized my information had been changed to a Chinese phone number and address. I forgot to take down the information but the agent agreed it looked like I was scammed.

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Using names of travelers and booking reservations in their names in national park without traveler's knowledge. Guests arrive at hotel or call and they don't have a reservation, after being charged quite a bit of money. Somehow Trip.com URL is being used.

The reservations are weird and creating problems at check-in.

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