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Travel/Vacation/Timeshare Reports & Reviews (50)

- Belchertown, MA, USA • Sep 25, 2024
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I called what I thought was Southwest Airlines to book a flight using my rewards points; I'd forgotten my password. The person who called himself Mack, who sounded Indian, pretended to be a SWA representative. He asked me my security questions, then said that my answers were incorrect. He had me spell everything several times. He said he could get me back into my account through "back channels", then said he was from another company that SWA used to help settle these things. All this took a lot of time. He asked me my birthdate, phone number, , address, and email address and the names and birthdates of my wife and tow friends and sent me a link to log on and change my password. He said that for my inconvenience he could give me a deal on the tickets (for my wife and two friends, using only have the points but costing $364, plus the preferential seating, which he said cost $45 for each of us, each way. When I paid via my SWA visa card, I received a fraud alert for $500 and saw that it was from KRADFLY.com. I quickly googled it and found that they had hoodwinked another customer who thought they were booking on Alaska Airlines. I quickly hung up and called VISA and cancelled my card, and called SWA through the number on the back of my credit card and changed my User name and security questions. Total time > 2 hours. This jerk was really slick. And they advertise on the web! 

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- Brush Prairie, WA, USA • Aug 15, 2024
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I rented a car from budget at the San Jose airport. Two days later my tire pressure was very low and I had no windshield wiper fluid.

Upon return I told the representative, He was combative and placed all blame on me because I drove off the lot.

Not even then minutes later I was charged $28 for gas fill up. I filled the tank to full and drove 2.3 miles to the airport return.

I complained about the representative experience and the gasoline charge. I was told the gauge for the fuel charge was broken and I would be refunded. I was also told I’d receive a $80 credit for the many inconveniences.

A week after I returned the car I was notified by the emergency response team about a $106 charge. The invoice was vague. It sounded like there was a road side assistance issue, which I did not use during my rental.

I called the number, they couldn’t tell me exactly what happened. Said there was mirror damage and couldn’t tell me which mirror or provide photos. They stopped the claim.

Budget has attempted to gouge me twice. I wasn’t provided the car I requested and was given a car that had issues that should have been addressed prior to my rental. The “damage” they discovered was a week after I returned it. The lack of information in their email makes it seem like they try to charge people and hope no one notices.

I never received the $80 compensation. They said it would take 7 days and it’s been nearly three weeks.

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• Jul 22, 2024
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Not sure it's a scam, that's my dilemma. Everything seems so professional, signed many documents and have copies of them all. Said they'll sell my timeshare... it has appreciated in value so much since 2013... Everything sounded amazing... but now my gut is telling me maybe it's too good to be true...i don't know how to find out more. They won't send me the money from the sale of my timeshare until I pay off this Kovay ...$24,000. I'm now terrified to send them more money... but if it's a real thing I don't want to miss out on it!! I've been stressed every day since March, waiting to see this play out.

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- Pittsburg, KS, USA • Jul 12, 2024
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They tricked us into believing they would get us out of our timeshare. We signed a contract giving them the time to do it. They did nothing but lie to us when we called and texted the company worker. Put 16000.00 on our credit card

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- Odenton, MD, USA • May 21, 2024
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Made hotel reservation. When confirmation email was received, reservation for was for incorrect date. Called immediately. Stayed on hold with elevator music over n hour, no response. Called again in the morning. Same thing. Music. No response. Emailed, told room was non refundable. My explanation of the error was ignored. Called again. Someone answered me told me bookings are non refundable with no exceptions. Hotel has no reservation. $221 stolen.

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- Heiskell, TN, USA
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Offered two round trip vouchers in continental US and $100 dining savings card.

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- Dunn, NC, USA
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I received an invitation by mail that says;

2024 Travel and Excursion Showcase: it says: You and your spouse or partner are cordially invited to attend our 2024 Travel and Showcase. This is a fun and informative discussion showing cost-effective ways to enjoy future vacations. In exchange for attending you will receive two complimentary round trip airline vouchers and two nights at one of over 1,000 Marriott, Hilton or Hyatt hotel.

This is a scam. I went to the presentation and they gave me a Certificate ID to redeem on line at: www.rewardssandincentives.com. This is not complimentary there is a $50.00 activation fee per person plus $199.00 per person to issue the airline tickets. Total cost $500.00 so it is not complimentary and is a scam.

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I had a airline credit with Volaris Airlines that was due to expire but their schedule was not up yet for when I tried to book. A number I called that was under Volaris said I needed to pay $200 to extend my credit. The company was not Volaris but Fly Away Travels pretending to be a Volaris agent. I found this out when I finally got in contact with the real Volaris and they said they don't ask for money to extend a credit. My credit card company made me argue with Fly Away Travels which I did until they said that if I set up an account with them with another $200 they would then send my $400 back. Can you believe it?????

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- Los Angeles, CA, USA
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Traveler Help Desk and Smart Fares as well as LBF Travel and Trip Beam are flight scam companies that take money away from people who want to purchase flight tickets

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- Stewartville, MN, USA
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Had selected a pair of airline tickets through their website and gave my debit card to purchase them. I received an itinerary that stated the booking is under progress and our associate will reach out shortly or that you could contact them. The associate did call and spoke very fast with lots of details and that with this reservation, we were not allowed to take luggage or a carry ons. I stated that we needed to at least take a carry on. The associate stated that she would contact the airline to see if she was able to get a special acceptance. I was put on hold. She returned stating that there would be fees to take a carry on, more fees for a check in bag, and more fees to be in the main cabin. Also, if I wanted to sit with my friend, yet another fee. Then they stressed if I paid these fees, it was still cheaper than buying a ticket directly with the airlines. This ticket was $423, and that if I went directly with the airline, it would be over $1900, and I was being pressured to purchase. I stated no, just give me the tickets I originally purchases. They continued to argue and go in circles. The associate even got another person on the phone to repeat a lot of the same stuff. I ended up cancelling the reservation and my debit card so that they could not charge me.

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- Wausau, WI, USA
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I was contacted by GO ADVENTURE PRO in Mexico about selling my timeshare. They offered me $32,235 and I agreed to the price. I was contacted by Crystal D. Diaz Wood licenseID 01822129, a broker from SD Associates from Sacramento, CA(180 Promenade Circle, Suite 300 Sacramento,CA 95834 Phone 916-516-1134. At that point she informed me that I would need to comply with Mexican Tax law and would need to pay $3223.50. I was leery about sending money directly to Mexico so I sent the money to Crystal Woods account where she assured me it would be safe. An account was set up at an Intermediate bank called American Investment Trust in St Louis which w[censored]ding the amount $35,458.50 which included the timeshare price and the tax amount that they were going to reimburse for. So my understanding was that once this process was complete They would wire the money to my account. I then was requested to pay a Condusef fee In the amount of $2,482 questioned by my broker and her response was Hello Stephen, you are required to pay the fee Condusef is asking you for. If you feel more comfortable, you can make the payment through my secured account (please see attached). I won’t release the payment to the agency unless you get paid first. I felt the payment was safe because of what Crystal Wood(broker) said. I still did not get my payment for my timeshare. At that point I was informed that I would need to pay for interest generated on my wire transfer so I sent $1961.29 with the assurance from my broker with the following email Hello Stephen, I’m aware that the sending bank Santander is requiring a fee for the interest generated on your wire transfer. After speaking to Elizabeth Aragon, we came to an agreement that in order to avoid any further delays, they will allow you to make the payment through my secured account (please see attached). I will not release the payment to them until they release your transaction. Please let me know if you have any questions or if you need anything else. At that point my broker suggested the following. I suggest that you request the bank to send you a cashier’s check, that would be the best option so that no government agency can interfere and the check will go directly to your home address. When payment is ready, please provide me with confirmation. At that point I received an email from Mexican Customs that I had to declare the check and would need to pay $6277.00 . I questioned what that was for and they informed me that it was a declaration payment by law. They later reduced that payment to $4290 and that Crystal Wood would go across the border to pick up the check. I told them I did not have the money to pay that amount and they will not release the money to me. I said since I can't pay the money that I could not get my money returned to me. I asked Crystal Wood about getting the money placed in her account back and she informed me that she can't release the money unless I pay the fee. She has also informed me the money is no longer in her account. She misled me into believing my money would be safe and returned to me if the party purchasing the timeshare did not pay.

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- Plymouth, WI, USA
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I received a phone call (around when I was looking for a trip)- we spent an hour on the phone - they waited while I called the hotel separately and confirmed the hotel was legit (though must not have been). When I went to book the vacation - the website and all contact info was down and there was no way to contact anyone. I would love to get my money back. Thank you for your help.

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- Denver, CO, USA
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Scammer wanted me to buy vacation rental weeks from interval and they would rent them to other businesses for a profit. They would return a portion of the rental money to me.

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I purchased airline tickets online round trip from Wichita, JS to Baton Rouge, LA around $330.00. I received a confirmation email. A few hours later I receive an email stating there is a problem and I should call about my purchased tickets. I call them and they asked for an additional $200.00. I told them no and I’ll cancel, but they told me I cannot cancel. I told them I wanted a refund because this wasn’t what was agreed upon and they refused a refund. If this isn’t a scam then I do not know what one is. I work two jobs, very hard for my money, and I booked the flight as an act of kindness to a friend. I regret it. I hope you stop this business.

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- Ballwin, MO, USA
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Website acting as trusted traveler program, but was not official homeland security site for global entry renewal. Scammer got passport, driver’s license, and home address information.

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- Los Angeles, CA, USA
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Reservation Stays posts extremely misleading and false ads when booking hotels. They frame themselves as the property. The confirmation info is different than the booking. When calling you cannot get anyone who is able to assist. One of the numbers is not even active.

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First saw them at Walmart and they immediately started selling. Then we went to their office to hear a presentation and we were sold. We are 75-year-old retirees who wanted to travel the world. We were told again and again that this would happen. When we started to make our first vacation to Italy we contacted them and explained where and how we wanted the trip to be. They said NO! that they only had one location there and we would have to stay there. We canceled this trip. Then we tried to build a trip to England and the same thing happened. We went back down to the local company office to talk to the Manager, who had just come back from his honeymoon. He told us that he could help us get the trip that we wanted where we could travel to Italy and have several different hotel accommodations and help with all of the planning. He then took his phone and made a call to someone. He said that this person could help and that we needed to call him. We did but he told us that there was nothing that he could do to help. Things like this just went on and on so we decided to cancel our Wyndham account. When we tried Wyndham would simply not talk to us. So we ended up talking to TimeShare Legal and hired them to represent us. They promised us everything and finished giving us nothing. The only thing they did was take another $16,000 from us. They have sent us an email that says that they have resolved the contract and that we are free. However, we have not received any notification from Wyndham to show up this is done. Then, on January 13, 2023, we received notification that a report to Transunion showed that we had been charged 40+ points off our credit score because of this defaulted Wyndham account. Now, of course, we are constantly seeing similar situations across the country showing people who are screaming out about the SCAM from Wyndham (and TimeShare Legal) and reports of all the money that these people have lost. How could the people of our country continue to allow this to happen and what can the people do to correct this? Do we simply say that we were SCAM(ed) and just live with it? We need to do something!

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Called about resort package for 5 trips for $500. I was able to use 1 of the 5 in Cancun. Had great time, viewed the 90 minute presentation, no issues. Called to use 2nd trip and all the numbers and emails are no longer valid.

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Thirfty car rental is scamming thier customers and charging them fraudulently after you return the vehicle. They inspect the car and tell you that you are all good and then charge you for smoking in a vehicle when you dont smoke. This is outrageous and ScamPulse.com has 1600 complaints about this company when will they be shut down.

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We bought our airfare with this website, when we got to the airport, we did find out that our airfare got canceled.The airline company told us that unfortunately we were victims of a fraud. I did contact the website they told me that we will get a refund , but I haven’t received anything and not able to speak with anyone.

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