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Travelers Help Desk

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Travelers Help Desk Reports & Reviews (1)

On sunday november 15 my wife called traveler help desk trying to get an airline ticket for our son to come home from denver.the first gentlemen said he can get on for 777.oo but when trying to get my wifes information she was disconnected.so she called again and got a man named jesse who got a flight for 760 so she said go ahead and book it so he took all of her creditcard info.my wife told jesse that if it was more your not authorized to make the purchase but he said he would call us back at one in the morning when we are asleep.so at one in the morning her card was charged for the flight.but jesse never called us back til six thirty pm on monday the 16 and he saaid the price was rejected and the prices went up to 830.00.This man tried to con my wife out of another seventy dollars and he lied to her face over the phone because the next day she saw her emails and that her card was charged.she then called her credit card company to let them know that a fraudulent charge took place because he did not have autherization to make the purchase.my wife then called the company back to let them know that jesse was trying to scam her out of more money.my wife told the person that the charge needs to be reversed and taking off of her card and no cancellation fee either.this company is a total scam where they think people don't know what's going on.this man jesse should be fired for what he did to my wife and making this purchase without clearence.

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