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Travel Services Reports & Reviews (52)

- Anaheim, CA, USA • Apr 11, 2025
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Looking for airline ticket on the internet, A window appeared asking to compare vs Kayak. Found a really cheap ticket and proceeded to buy on 04/10/25 . Asked more than usual info. Never gave confirmation. and send email asking to confirm by replying to the email to approve the transaction for the credit card. Never replied back and locked my card on Next day 04/11/25 after calling the number provided 1-844660-0614 ext 148 and they never picked up the call. Email was sent by a person named Nick Martin.

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- Downers Grove, IL, USA • Apr 09, 2025
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We booked a room on Expedia, with it being FULLY REFUNDABLE by 4/14. The room to be paid for AT the hotel. Called them on 7/7, to cancel as we could not make the dates of 4/15 to 4/20. Checked other weeks and because I HAD A CREDIT CARD on file, they said I wasnt allowed to cancel. They were gone a long time, came back to say, I COULD cancel for a 200.00 fee. I am a woman and senior, and we are being targeted. I spoke to over 7 people this day, last person a floor supr. Adam. Said it was canceled. My gut feeling didnt believe this, around 7pm, I went to the Expedia website, and it WAS NOT canceled. I would have been charged 200.00 for a room that was FULLY REFUNDED before 4/14 and I called 4/7. There is a scam going on in the Seattle, WA company and it is not being monitored. They are probably scanning people out of hundresd of dollars. I then tried to cancel online, and after an hour, WAS able to cancel with no charge. This SCAM needs to b looked into, and cleaned out and honest people brought in.

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- San Diego, CA, USA • Apr 01, 2025
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I called the airline to change the name on the ticket but somehow I got through to them they told me they would change the flight and cancel the previous one they charged me more than what they listed in the email

I cancelled the purchase but they don't want to refund my money

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- Coolidge, AZ, USA • Apr 01, 2025
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I went online to find tickets for a trip. The price on their website was $895 for a first-class round trip ticket from Phoenix, AZ to Orlando, FL starting on 20 April to 4 May. The company called me and informed me that the price of the ticket was over $1500. I informed the representative that it is not acceptable that the website stated that the cost is $895. She then told me that I did not pay enough money for the ticket, that first class is very expensive, and that you can not fly first class anywhere for $895. I informed her that was the price that the company's website said and that I am not paying extra. She tried to put me on another flight for the price of $895, but it was not first class. I told her I was not interested anymore, but she kept calling, trying to get me to purchase the ticket. I had to lock my credit card so that they would not charge my card. The number she kept calling me from is (866)-960-2626.

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- Plainfield, IL, USA • Mar 31, 2025
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This website is posing as an official US government website. They appear as though they offer various government services including passports. I used their website with the intention of renewing my passport. All they do is provide a PDF forms to complete and charged me $119.90 for the US passport book and/or card. The charge was only for the PDF forms, and they claim they use their "experts" to review your application to make sure there are no mistakes but, they DO NOT process the renewal of your passport or ID card.

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- Garden Grove, CA, USA • Mar 14, 2025
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Ordered 6 business international flights tickets on March 5, 2025’

Never receive the ticketS …. I have to call everyday till March 10, 2025’ they finally issues 4 tickets and said the other 2 is processing. So i has enough of their lies and on March 11, 2025’ i called and talk to Jim to cancel and he agreed to cancel… but til now i see no refund yet on my credit card. I will contact my credit card today. I called them so many times and no one is picking up.

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- San Diego, CA, USA • Mar 11, 2025
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It came in Search Engine and with valid 18xx numbers

flightmover and flightbookings

18446600614 and 1855-738-4107

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- Merced, CA, USA • Mar 10, 2025
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The company Visit Australia Visas https://application.visitaustraliavisas.com/ presents as a visa application service that for me was difficult to distinguish from a legitimate/official application portal. They request all the information needed, but did not deliver a visa ever (let alone in the promised time). They charged for the service immediately. It seems professional, including follow-up emails, requesting better photographs, but then reports of software being 'down' was the first sign of problems, then a lack of response to any enquiries about progress.

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- Bellevue, WA, USA • Mar 10, 2025
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Pretended like I needed to pay for a seat assignment and did not make the change.

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- Mission Viejo, CA, USA • Mar 08, 2025
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Poses as a hotel reservation site, charges 50% more than advertised and charged card without any authorizations. Even though reservation was to be end of May 2025, they would not refund. Website submit button was never pushed!

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- Fremont, NE, USA • Jan 07, 2025
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Tried to book a flight through this site, they called me and said i couldnt take on any carry on bags and i would have to upgrade from the $291 flight to over $790 , i told him to cancell my flight and do not charge my card , i immediately shut off my card and then the ahole tried to charge my card the $291. They are scammers. I cancelled my card and the company is sending a new one.

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- La Quinta, CA, USA • Jan 06, 2025
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I ordered tickets to Maui and gave my credit card information. I was sent a confirmation with Alaska Airlines with the caveat that the prices may change. Within 2-hrs I received a phone call voice mail message and the translation wording was not understandable and made absolutely no sense and mentioned my Air Mexico flight? I returned the call to the number and spoke to a person, Patrick, who had a ver heavy Indian accent. I requested to cancel this reservation (and the website stated a 24-hr cancellation policy). Patrick discouraged me to not cancel and was telling me a story of why I could not cancel and speaking fast so I was having trouble understanding him. Finally, he agreed to make the cancellation and said I would have the xcl confirmation within next 2-hrs. I called back when I did not receive the cancellation confirmation. I have called back 4-times now and talked with George Smith. Each time he assures me the ticket is cancelled, however, he cannot create the xcl confirmation as it must come from the ticketing agent (a separate department). He assures me that the ticketing agent (his name is Frank Smith) will be sending me the information. This morning (now 1-1/2 days since the original purchase) I spoke to George Smith again and he said that Frank Smith is not there right now but he will be in shortly and I will have my confirmation number within the next 2-hrs. All of the people I speak with have heavy Indian accents, speak fast and are hard to understand. The reasons they give for not being able to produce this xcl confirmation are convoluted and very suspect. I will never deal with a company that us not associated with a major domestic airline company/ticket agency again. Do not use HOT FLIGHT DEALS.

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- San Diego, CA, USA • Jan 03, 2025
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When my wife tried to cancel a cruise with Royal Carribean, she found a 24 hr customer service line 8449668527 which she saw on a "Royal Carribean" website. She spoke to a Darren French who said that he wanted $300 to cancel our cruise in lieu of the non-refundable $500 deposit we made. He got my wife's credit card number. When I went online to confirm the cruise cancellation, the real Royal Carribean had no record of it. We called the credit card company to refuse the charges and were informed on how to handle the matter, including getting a new credit card. It was amazing the Darren sent us a "confirming email" regarding the transaction which included all of our itinerary information, including ship name, departure date, Reservation ID, and room type!!! Darren also gave us his personal number3326001842, X759. Royal Carribean should fix this data breach!!!

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- Prescott, AZ, USA • Dec 13, 2024
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We received a letter inviting us to a “Travel Forum”. As an incentive they offered a voucher good for 2 round trip tickets to many US cities and a $100 dining savings card.

During and after the presentation they would not disclose the name of their travel company. None of the people had business cards to hand out. They would not share the web address of their website until we paid the $6-10,000 to join. The only number they would acknowledge is the 833-770-1040 number in their initial mailer,

The voucher they gave us for travel was through a California based company named casablancaexpress. When we did an online search for this company, we came to the ScamPulse.com site and learned this Casablanca travel company is a scam. Many people lost $500 to $1000 in “fees and taxes” they had to pay up front and could not book the promised trip for various reasons.

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- Upland, CA, USA • Dec 12, 2024
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Kat Beal, Kathy Beal, Kathy Hall contacted my wife whom she has known since childhood. She told us that she had flight vouchers she had earned through JetBlue for being top performer and she would sell them to us for only $100 for a round trip ticket. Of course we were interested as we have a large family and any way to save money would be great. Before we purchased anything from her we contacted another individual who had bought tickets from Kat and they seemed legit. So we went ahead and purchased $1800.00 worth of tickets. She then let us know that a co-worker of her had a resort pass in Hawaii that had a face value of about 5-6k but she would sell it for $1500.00. We gave her an additional $1500.00 dollars as my wife and I were looking to finally plan our honeymoon to Hawaii. Since giving her the $3300.00 dollars we have flown 1 time, round trip (my wife and I), technically $200.00 in Kat's book. We have repeatedly asked for a refund and we have not seen a cent yet. It is always something or "thank you for being patient, I have so much going on but I will make sure I get your money back to you." It has been over 8 months and nothing.

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- Morrow, GA, USA • Dec 09, 2024
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I booked 2 airlines tickets and was charged $807.99 for delta and it was declined by my bank at first until I confirmed it was me making the transaction. I had to send a copy of my bank card with just the last four digits showing and a copy of my drivers license to prove it was me making the transaction and then the money came out of my account and then a week later the money went back into my account. I called them and they said it is still a valid booking and that when they send the tickets my account will be deducted. Spoke to a guy named Derrick Harvey

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- Santee, CA, USA • Dec 05, 2024
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Same experience as described, with free trips for attending an event at an address where it is up for a lease. They told me to bring a credit card that was not a debit card, but that they wouldn’t look at the numbers.

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- Yuma, AZ, USA • Dec 04, 2024
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Purchased a ticket online after entering and using credit card. Received no confirmation as directed. Several hours later received call telling me the flight was not available, I was on stand by unless I paid an additional $800 for the same flight or cancel and lose my initial $302.24 and an additional $250 cancellation fee. I contacted the airline who had no record of me

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- Chula Vista, CA, USA • Dec 03, 2024
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This is a third party travel agency, they make you an offer with your flight of choice and then they tell you the fair is not available and you can not get a refund so you might as well let them help find you a different (no expensive) booking and you can use the amount you paid them as credit toward the new booking. I asked for a refund, they were yelling at me and hanging up on me. They refused the refund and then said they can refund me for a charge. Meanwhile I have no flight booking. Then I called United airlines (where the booking was with) and they told me I have a booking but the entire $1,350 was booked as one way one fareoking send me an email saying it was round trip. It’s a total scam to get you to come to them and commit because they hold your money and charge your card. Also the most disrespectful employees.

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- North Las Vegas, NV, USA • Nov 19, 2024
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Smartcheapfares.com charged me 307 dollars to be on a wait-list for a spirit flight. Spirit does not charge for wait-list. The also guarantee cheapest prices but had me pay full price for the plane tickets, then an additional 307 and told me I wouldn't be able to get the flight if I didn't pay it. I checked on spirit airlines website and can purchase the tickets for the same price they did but I wouldn't have to pay 307. I basically paid someone 307 dollars to book me plane tickets I could e done myself lesson learned, however they are scamming people and not holding to their price guarantee

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