Travel Services Inc Reports & Reviews (2)
Victim Location 68434
Total money lost $4,000
Type of a scam Travel/Vacations
David Enslin said I had property that I purchased back in the 1990s. Stated I had multiple land and hotel packages I had not claimed and if I needed to pay $4000 for dues and to access the vacations. I gave him my credit card information and he took out the amount at different times. David then contacted me months later saying the property was about to be lost and I needed to pay an additional $4000 to save it. I realized I had been scammed. David and his co-scammer Kyle Douglas call constantly and threaten me about sending the money. Another number they use is 303-667-3182.
Victim Location 33705
Total money lost $1,998
Type of a scam Travel/Vacations
On 05/03/2021 In was contacted by David Enslin of "Travel Services"( 954 876 1871) with the offer of consolidating various travel promotional packages that I had bought in the past from various travel companies (I am a time-share owner) and let expire without using them. He claimed to have called me before Christmas and had spent the last 5 months doing his research, which "showed" that I had accumulated 4 cruises and 31 land stays. This sounded excessive, but maybe... His proposal was to charge me one set price to extend them indefinitely for my use and market as many of them as I wanted to. I could set the price below which I would not go. He claimed that his company was selling cruises like mine for $4000 and I could sell mine for $2500 to $3000 each. He could sell the land-stays valued at $$2500 for $1500. I would have 90 days to get my money back if he did not sell at least one package or if "for any reason I felt this was not working out." His price was $1998. He had the last 4 digits of my credit card and claimed that I had done business with them before and that "if this were a scam, I could have just taken money out of your account." With the promise of the income and the 90 day guarantee, I charged it to my Discover Card but vowed to be vigilant. He said the charge would come across as "Booked Travel" (which I see has complaints against it for non fulfillment of agreement.) I began to be suspicious almost immediately because: 1. He did not send either an email confirmation nor a hard copy confirmation as he had promised. 2. His email and telephone contact was very unprofessional. 3. He was high-pressure, condescending, manipulative and rude. 4. A month later, after searching on the internet, I could not find either a home office nor a website for Travel Services. 5. He would not be clear about what state or what time zone he was in. 6. He does not seem to work a regular office schedule; he comes in late in the afternoon and returns calls. 6. The confirmation letter (6/10/21) stated that I could exchange one of my cruises for a Viking River Cruise. I went online, chose a 7 day cruise for summer of 2022, and emailed Mr. Wyatt to book it for me. He referred me back to Mr. Enslin as my "account specialist." Mr. Enslin phoned me to say that as an agent he could not book the Viking Cruise until 90 days before sailing. This not only sounds unreasonable, but it would string me out far beyond the 90 money back limit.
I began to do some research. Here is what I found: 1. There is a legitimate "Travel Services" based in Seattle, and one in Puerto Rico which commonly uses the name "Destination Puerto Rico." I contacted them both and neither knows anything about Mr. Enslin nor his two associates that I have dealt with. Both said it sounded like a scam.
2. I found my records on two of the travel packages that Mr. Enslin was supposedly going to "consolidate." Both said, "We don't do that. That sounds like a scam." One of them said, "No one can consolidate something they don't own." I also phoned RCI, the time-share international exchange. Their representative said, "It's a scam."
3. Upon phoning Mr. Enslin for confirmation letters and documention of our agreement, he had his associate, Colby Wyatt, return my call on 06/10/21, some 5 weeks after we sealed the deal. Mr. Wyatt was courteous and respectful. He sent me a confirmation letter by email. It had the address, 3800 West McNab Rd, Tamarac, FL 33321 (near Ft. Lauderdale). It also verified the conditions of 90 day guarantee money back, stated the price of $1998, and gave me a Confirmation number for the first time! Street view maps show that address to be a medical building office building. On 7/27/21, six and a half weeks later at my insistence (having done some of this investigation), Mr. Enslin sent me his confirmation letter. It conspicuously omitted the statement of the price, the 90 day guarantee and the Confirmation number!
I verbally indicated that I wanted to cancel the deal and my money returned. He became sarcastic and said that he had a buyer for one of my travel packages, they were "coming into the office" on July 29 to sign the papers, but that the transaction would be in process and would not be completed for 45 days (long past the 90 deadline of August 3.)
On August 1 I wrote an email letter stating firmly that I wanted to cancel the agreement and wanted the money returned to my credit card account ASAP on the grounds that all I had was assertions and promises, nothing delivered or accomplished. Mr. Enslin phoned, fast talking, sounding nervous, not only telling me all that I would forfeit, but that a couple had indeed signed papers on 7/29/21 to buy one of my packages for $4000. He said that they could sue him or me for breach of contract. I just repeated that I wanted a return on my funds. He never agreed to my request and I never agreed to withdraw it. I just ended the call because he obviously was going to do nothing but repeat that assertion. He will probably assert that I agreed to stay in the agreement, but that is not true. I just kept stating I want my money back and he kept stating you can't get it for the following reason. I put that 11-minute call on speaker-phone and my friend, a secretary took rapid and extensive notes on it. I also have saved all emails and have notes on many of our conversations.
RESOLUTION: I have submitted a report to my Credit Card company to dispute the charge and I expect to get the money back into my account. What I want is that Mr Enslin (and his associates if they are also criminally involved) be put out of business, shut down, and served just legal penalties for running an illegal business to steal from the public. I am in my mid-70's. I suspect that most of their victims are senior citizens.
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