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Total Financial Management Reports & Reviews (1)

- Horseheads, NY, USA

DATE: March 28, 2016

I am writing this letter of complaint because I believe I was almost ripped off by a company regarding the repayment of my "parent plus" loans that I owe on my 4 children's educations. The company is

Total Financial Management Federal Loans Department

10151 University Boulevard, Suite 203

Orlando FL 32817

PH: (855- 315-0693) Fax: (407) 209-3533

E-mail [email protected]

1) This company contacted me using the language that led me to believe I was dealing with the US Dept. of Education, I did not contact them.

2) A phone call to the Dept. of Education and my current loan servicer (FedLoan) convinced me that I should not have to pay a fee to restructure my loan, let alone over $4500.

3) Not one of the 4 or 5 people with whom I spoke had English as their primary language. Their "Suite' address in Orlando is a UPS store.

I suspected I was being scammed by someone from outside this country, and thought the ScamPulse.com might want to know.

(PS: I spoke with people named: Roy Margis, Anna Williams, Mz. Jackson, "Sulmer" (?) and received emailed documents from Laura Horton)

________________________________________

Wed 3/23

Dear Laura, Roy, and Anna,

I will not be signing this agreement.

I checked with my parent plus loan servicer (FedLoan) who, for no fee, is reducing my payments to $137, with forgiveness of the balance after 10 years.

I also 'google earthed' your business address in Orlando to see that your "office" is a UPS business.

Roy, you time-limited the $29/month service fee to one year AFTER I challenged you on it, but the contract does not time limit it. I came close to paying you $4676 for a service I got for free from FedLoan.

You should be ashamed of yourselves. I will be reporting you to the Department of Education and the Florida ScamPulse.com.

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