SCAMTop Flight Assistance Reports & Reviews (27)
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SCAMMM!!!!
DON'T TRUST THEM.
This company is a giant scam. I have my own lawyer to take these guys to court. They haven't been doing anything but kept charging my card $100 every month. They kept saying it takes time to dispute charges but then they would never get back to me. Their "customer portal" doesn't work and they make you talk via s messaging system over their website.
I've already reported them to the better business bureau and will continue to spread the word. They are con-artists and I will definitely be getting my money back.
If you've been scammed and want to join this lawsuit text me 757-737-7765.
I'M NOT ASKING FOR MONEY! I just need your story to help build a case to take them down since there is power in numbers.
I just sent you a message. I would definitely appreciate the help, if you are still filing a lawsuit, hopefully more than people than myself reach out to you for a class action lawsuit. I have been dealing with this for months.
Scam/Debt Repair
And like many others I was a victim of debt repair .
The only difference is they got me for 2,250 dollars .
They explained that they had different payment options if I wasn't able to do the full amount,promising they would help fix my credit and since I have not much credit it would raise my score .
Promising if I payed the full amount they would be my backing for credit ,speak to all three creditors on my behalf and get the mistakes removed further going on to say once done with that thru them I'd have not only a high credit score but credit to use .
Enrolled me into smartcredit for 24.99 amonth(still being charged) as of September 2022.
I would like to be reimbursed if possible.And see them go under if able.
I'm a mother of 3 and I was looking to change fraudulent accounts against me thru them and all they did was take my money.
Total money lost $700
Type of a scam Credit Repair/Debt Relief
Exactly!my case was 2 her later. This guys have not oaid the 700. I paid through zelle. I will make a video and send it viral. I need my money they keep pushing pushing. If my acc over drafts I will ambimm them and if anything goes wrong inwimm sue them.. It's fraud, they use the money for fast trade and buy time to make refund, by the time they smdo they will make refund. Scammers in this hard time tiu still vvnry wicked
They took my money$ and never call back
Call him a demand your money back. It’s a waste of time but feel free to spam this [censored]!
Their customer service is a [censored]in joke!
No refund
First and foremost STOP and don’t start any type of business with this company. The name is Top Flight Assistance. If the name doesn’t stop you from wanting to get you credit fixed then let me help you. I started with the company back in June 2021. Like most I wanted to use the pandemic to get my credit in order and be able to purchase a home for my family. Just got married and had my first child. I called Top Flight and they were eager to help and I had faith. I even started off with a deposit of $500 so they could jump start my credit building journey. The first month was fine where they would send me messages and let me know they sent out dispute letters. They even have a portal where you can track your progress. Month two was fine with no changes on my report but they continued to take funds. I had a payment of $125 a month. After month six (6) I called and asked what was the deal. First it was so hard to get in contact with them. Once I did the rep told me that they just sent out a second round of disputes but it normally takes multiple rounds. Majority of the time, only one item is able to be removed. But at that time we can look to start another session with a new payment plan. I told the rep, let’s continue with this plan and we can talk about it when it comes. Something told me to cancel then but I was ready for a change to come. March of 2022 come and I’m doing research and was able to talk to a friend that fixed his credit. He then told me to try one thing, if it works then cut Top Flight off. I was able to change my personal items on all (3) reporting credit monitoring bureaus with just a phone call. I also learned that no disputes have been sent to any of the bureaus. That when I called top flight and cancelled my account immediately. I had to pull teeth in order to do cancel. I called 12-14 times and spoke it rude, childish and very incompetent call takers. The customer care representative tries to talk over you and talk down to you. The only one that was trying to help was Donna. I was then transferred over to Sarah. She was offering me a partial payment of $1,250 but also stated that if I waited a few days I can speak to the Chief of Staff Mr. Ramos. He would be able to refund me the total of $1,750. I ask he to put it in write which is here:
Hello Mr. Stinson,
Per our conversation today you are rejecting my offer of a partial refund in the amount of $1250.00 as you would like to speak with our COS Mr. Ramos on Wednesday April 13th, so you can further discuss a full refund in the amount of $1,750.00. I have scheduled you a call for that day. I have cancelled your account also so you will no longer be charged. Have a wonderful day.
Sincerely,
Sarah Johnson
Yes, Wednesday rolls around and without a doubt I received this email. Which I kind of suspected:
Hello sir,
Our Chief of Staff is out today for personal reasons. I have moved your appointment for Monday April 18,2022 when he is back in office. We apologize for the inconvenience. We hope you have a wonderful day and a wonderful Easter weekend.
Sincerely,
Sarah Johnson
Then here we are here for Monday. No call, no email so I called them. Once again I get bounced around, laughed at and Sarah and Mr. Ramos was out of the office. I’ve called 15-18 times. With no success. I will call and call as long as it takes for me to receive what it do. Pleas do not waste your time and money.
This company is no different than a Ponzi scheme
My email handle has been thankmel8r for eons!
I joined this company after speaking with a rep and hearing the positive things that they would do to help my credit score. They had a promotion of whatever I initially put down they'd match to help pay off the total. I initially put down $400 to start so that's -$800 of the $2300 total. The following month They had the same scam, I meant promotion so I have them $200 so that's another $400 of the total with a balance of $1100. They also take out $25/month with their sister business SMARTCREDIT which is mandatory to even use their services. It's been 6 months of $100 for there services and 6 months of $25 for credit reporting. They supposedly have 7 disputes in, but there aren't any replies on said disputes. I haven't received anything from any bureau about said disputes. I was told in the beginning I'd receive a line of credit to also HELP boat my credit, NEVER HAPPENED. This being the 7th month I stopped transactions on the card they were billing from and that's when I got an email and text for payment although I've been asking for a months to speak with someone about my account. In 3 months they've made 3 appointments with me and haven't kept any of them. I personally believe this company is fraudulent, the owners need jail time, and every client that they can't show ANY progress on their credit reports should be fully reimbursed. If you're reading this DO NOT use their (non) services. THEY ARE FRAUDS!
I told Kevin which I spoke to, I will do my research on them, Find out if you’re legit, he ask me how, I told him BBB Better business bureau, so he say how long it will take, One day, ? I’m use to scammers. I will not be working with them.BBB gave them to be bad.
I had a terrible experience with them
I paid 1200.00 if I was to fix my credit with them. But after 5 days and really bad experience with nobody returning call or answering any form of text emails etc, I canceled subscription only to find out they keep part of that money for the work they had done. What work? They didn't even answer anything. They steel your money. Really bad experience.
Country United States
Victim Location OK 73654, USA
Total money lost $400
Type of a scam Credit Repair/Debt Relief