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Tidebuy LLC

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Tidebuy LLC Reports & Reviews (2)

• Jul 31, 2020

Victim Location 30097
Total money lost $52.27
Type of a scam Online Purchase

This company was advertised on TikTok. I ordered 3 wigs from them on July 02, 2020 and they were delivered on July 23, 2020. The products I ordered were not what I received. Two of them were supposed to be curly lace front wigs, but what came is basically dress up wigs that you can’t leave the house in. They are also the exact same wig, which can be verified by the product numbers on the bags they came in.

The last wig was not supposed to be a lace front, it was the black bob with front bangs. The wig I received does not have the front bangs, and there is no way to cut my own bangs on this wig without mesh and tracks showing.

I’m overall very disappointed, as I just wasted $50 and a few weeks of my time.

When I emailed asking for a refund within the 14 day period they give for returns, this is the message I received:

"Dear Customer,

Thanks for your response. There is a little difference between ads and the real product.We don’t have the totally same product. We feel regret that our product didn’t meet your expectation. We will try our best to do better. And we offer two solutions for your choice.

We are wondering if it is acceptable we offer you a partial refund (5% refund-Item only) and you still keep the item you received? "

The products I received were not even worth half of what I paid for them, and they are only willing to give a 5% refund. Even if I keep the products, they are completely useless for the intended purpose.

The pictures on the site are stolen images and have no direct correlation with the company that is using the images to sell products. The reviews must be fake or bought, because in the review section there are pictures of people wearing wigs that match the product image. Most likely, they stole review images from wherever they got the product images from.

Overall, I just want to make sure others don't fall into this trap. They are only offering a 5% refund on my $52.27 purchase, and I did not receive the goods I ordered for that price. I do not think it's ethical to use product images that look nothing like the products you send. The descriptions of the wigs even specified the characteristics of the stolen product images and not the actual product. I have many images, some of the web pages the products are advertised on as well as images of the products I received.

Victim Location 33705
Total money lost $125
Type of a scam Online Purchase

I placed and order with over a week ago. After placing my order i recieved zero emails about my order. After a few days passed i emailed about my order. I didnt get any response back. A few days past with still no respose back so i google to see if it was a legit company. I found that they are a shady company and if they do send you shoes chances are they are nothing like what you thought you were ordering. I emailed them again saying i wanted to cancel my order and wanted a refund. They emailed me back saying that they would give me 50% of my money back. They didnt send me anything or do anything till i said i wanted to cancel my order.

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