Thewebnificent.com Reports & Reviews (3)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Thewebnificent.com, help other victims by adding it!
Scammer's website www.thewebnificent.com
Scammer's address 3031 Tisch Way Suite 407, San Jose, CA 95128, USA
Scammer's email [email protected]
Country United States
Victim Location NV 89144, USA
Total money lost $2,000
Type of a scam Other
This is a complaint against TheWebnificent located in San Jose California
BACKGROUND:
Earlier this year, I contracted with The Webnificent to design a one-page website for a non-profit organization, -----. The website was to be called ----. I initially negotiated with the project manager, NW, for a fee of $700. However, the work did not commence until several weeks later due to administrative matters between ----- and the original owners of ------. In February, Mr. NW was replaced by Mr. MW, who took over the project. At that time, Mr. MW informed me that the project would require PHP (a different coding language than HTML), and the cost would increase by an additional $2,000. I agreed. I later found that the entire web site could have easily been done using HTML and the additional cost of using PHP was unnecessary.
The PHP project was completed on March 8. I requested the code to test the website and ensure it would meet the terms of the contract. Mr. MW informed me that it was company policy to receive an email stating that I was satisfied with the completion of the project before they would send the code. I refused to comply, and he implied that I would not receive the code unless I agreed. After further discussion, Mr. MW assured me that if there were issues with the code, the company would fix them, and he would arrange a Zoom call with the technical team. As time was of the essence, given the ------ season deadline ended in May, I reluctantly agreed to send the requested email. I have an email from MW to substantiate this.
Upon receiving the code, I found that it failed to run due to an outdated PHP library on my server. There were no instructions from Webnificent on launching, running or modifying the code included. After updating the PHP library, I ran the code again, but it failed once more, this time due to the following error:
"There is no existing directory at '/var/www/html/-------/storage/logs' and it could not be created: Permission denied."
This error was clearly caused by The Webnificent programmer erroneously tying the code to a specific file structure on The Webnificent's server, eliminating portability to other servers without the same directory structure. I attempted to run the code on both Amazon's AWS and GoDaddy's servers, and it failed on both platforms with the above error.
COMPLAINT:
To resolve the issue, there were two possible solutions: (1) host the website on The Webnificent's server, or (2) rely on their technical team to modify the code to eliminate server-specific calls, including a Zoom call to discuss the matter.
However, Mr. MW informed me that the Zoom call was no longer an option and that I would have to pay a fee of $1,500 to speak with the programmers and get the code error resolved. He argued that it was a server issue and not their responsibility. Alternatively, he offered to host the website on their server for a “nominal” fee. Monthly hosting costs on GoDaddy is $39 and on AWS, even less. The Webnificent currently charges a hosting fee of about $100 per month or less depending on the server. From Mr MW’s email, the nominal charge read as follows:
"The website will remain hosted on our server for a period of three (3) months, starting from the date we deploy it on our server. Billing Details:
• Total Amount: $2,972
• Charge Date: April 1, 2025"
In other words, what was initially a simple $500-$700 HTML website design has now escalated to a cost of between $4,200 and $5,700. I have email correspondence documenting these events. In conclusion, The Webnificent website states “We will support you on every step till you reach your goal.” However, in contradiction, Mr. MW’s final comment to me was, "If you don't like the deal, take us to court." I do not know if Mr. MW is a rogue product manager or following company policies. I attempted to speak with the owners of the company twice but never heard back from them. I have contacted the credit card company for a full refund and if that fails, my lawyer advised me to seek Small Claims Court in Santa Clara County, California. He argued that clearly Webnificent failed to live up to its contractual obligations.
Scammer's website thewebnificent.com
Scammer's address suite#4013031 tish way110 plaza west san jose, San Jose, CA 95128, USA
Scammer's email [email protected]
Victim Location ON M3A 3J7, CAN
Total money lost $600
Type of a scam Worthless Problem-solving Service
On their website, they will not allow negative reports from clients on themselves which is another red flag. they are overly polite and I read on the ScamPulse.com that the address is not even real in San Jose So I don't think they are even in the USA
I am in dispute now for my money as nothing was completed and I shut it down after the personal behavior from this guy. I have not said anything to them as yet as I am going through my credit card account first. May you now be warned actually to not get involved with these people. They make a good play for getting your business, but I think they are doing business out of another country like INDIA or AFRICA.
Scammer's website thewebnificent.com
Scammer's address Suite#407 3031 Tisch Way 110 Plaza West, San Jose, CA 95128, USA
Scammer's email [email protected]
Victim Location UT 84115, USA
Total money lost $5,358
Type of a scam Worthless Problem-solving Service