Thecomfyshorts.com Reports & Reviews (2)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Thecomfyshorts.com, help other victims by adding it!
Scammer's address 28010 Eucalyptus Ave, Moreno Valley, CA 92555, USA
Scammer's email [email protected]
Country United States
Victim Location PA 18045, USA
Total money lost $63.88
Type of a scam Online Purchase
I placed an order on March 17,2025 . I received the order on April 12, 2025 and have been trying to return the shorts ever since
I sent the first message on April 12, 2025 and received the following automated response:
Help Me
Sat, Apr 12, 2:59?PM
to me
##- Please type your reply above this line -##
Hi *,
Thank you for reaching out to us. We truly appreciate your interest in our products and services. Your inquiry is important to us, and we aim to provide you with the best assistance.
Please note that our response time typically ranges from 1 to 3 business days. Rest assured, we are committed to providing you with the best possible service.
Order Followup:
We are dedicated to ensuring a smooth shopping experience for you. Our standard order processing time is 3-5 business days from the date of your order placement. The estimated delivery time is 14 to 21 days. Once your order ships, you will receive a shipping confirmation email containing your tracking details.
If you do not receive tracking information within 7 days from your order date, please don't hesitate to contact us. We will promptly check the status of your order with our shipping team. While some of our best-selling items may take a maximum of 7 days to process, we continuously strive to expedite your orders.
Size Issue:
In the event that the item you receive is not the correct size you ordered, kindly send us a clear photo of the product, with the size tag visible. This will allow us to rectify the issue immediately.
Defective Products:
If you receive a defective or damaged product, please provide us with a photo or a short video highlighting the defect. This will enable us to verify the issue and promptly resolve it for you.
Incorrect Product Received:
For cases of incorrect products being received, please send us a photo of the product you received, and we will promptly verify the discrepancy with our shipping team.
Color Variants:
Please be aware that in rare instances where the initial color variant you ordered is out of stock, you may receive a different color variant. We are committed to shipping orders as quickly as possible and are pleased to offer you a courtesy 5% discount in the form of a refund towards your order. If this is not acceptable to you, please inform us so that we can explore alternative solutions.
Cancellation/Refund:
We are dedicated to ensuring your satisfaction with your shopping experience. If you wish to cancel your purchase or request a refund, please indicate the reason for your request, and we will promptly work to resolve your concern.
I followed up on April 17, 2025, when I did not receive a response: * **
Thu, Apr 17, 8:01?AM
to Help
I am just following up on my refund because I have not received a response yet.
Thank you,
******** Then, again on April 20, 2025:
P MW
Sun, Apr 20, 11:38?AM
to info
I've been trying to get assistance with this order.
I need to return the items in the order. They are all too tight and too short for me.
What is the process for returning the items and recruitment my money back?
Thank you
******** And again on April 21, 2025:
P MW
Mon, Apr 21, 2:47?PM
to Help
This is my third attempt.
If you wish to cancel your purchase or request a refund, please indicate the reason for your request, and we will promptly work to resolve your concern.
The items in the order are all too tight and too short. I am requesting a refund.
Thank you.
******** And Again on May 2, 2025:
P MW
May 2, 2025, 11:11?AM
to Help
This is my fourth attempt to get a response from your company.
I've been trying since April 12th 2025
Every attempt is replied with the same generic automated email:
Help Me
May 2, 2025, 11:12?AM (6 days ago)
to me
##- Please type your reply above this line -##
Hi ** Thank you for reaching out to us. We truly appreciate your interest in our products and services. Your inquiry is important to us, and we aim to provide you with the best assistance.
Please note that our response time typically ranges from 1 to 3 business days. Rest assured, we are committed to providing you with the best possible service.
Order Followup:
We are dedicated to ensuring a smooth shopping experience for you. Our standard order processing time is 3-5 business days from the date of your order placement. The estimated delivery time is 14 to 21 days. Once your order ships, you will receive a shipping confirmation email containing your tracking details.
If you do not receive tracking information within 7 days from your order date, please don't hesitate to contact us. We will promptly check the status of your order with our shipping team. While some of our best-selling items may take a maximum of 7 days to process, we continuously strive to expedite your orders.
Size Issue:
In the event that the item you receive is not the correct size you ordered, kindly send us a clear photo of the product, with the size tag visible. This will allow us to rectify the issue immediately.
Defective Products:
If you receive a defective or damaged product, please provide us with a photo or a short video highlighting the defect. This will enable us to verify the issue and promptly resolve it for you.
Incorrect Product Received:
For cases of incorrect products being received, please send us a photo of the product you received, and we will promptly verify the discrepancy with our shipping team.
Color Variants:
Please be aware that in rare instances where the initial color variant you ordered is out of stock, you may receive a different color variant. We are committed to shipping orders as quickly as possible and are pleased to offer you a courtesy 5% discount in the form of a refund towards your order. If this is not acceptable to you, please inform us so that we can explore alternative solutions.
Cancellation/Refund:
We are dedicated to ensuring your satisfaction with your shopping experience. If you wish to cancel your purchase or request a refund, please indicate the reason for your request, and we will promptly work to resolve your concern.
Once again, thank you for choosing us. We look forward to assisting you further and providing you with the best possible service. Rest assured, we are committed to making your experience with us a positive and satisfactory one.
Kind Regards,
Customer Service Champion
This email is a service from Help Me. Delivered by Zendesk
This company takes your money. Then they ship out low quality goods and then do not respond when asked for any type of assistance.
Look at their refund policies. Shameful. Any REPUTABLE company would gladly refund money to a consumer who is not happy with their purchasing experience.
I'm out $70, but I am hoping to prevent the next consumer from losing their money to these scammers.
I wonder how many millions this company is scamming people out of.
Scammer's website thecomfyshorts.com
Scammer's address 28010 Eucalyptus Ave, Moreno Valley, CA 92555, USA
Scammer's email [email protected]
Country United States
Victim Location PA 19063, USA
Total money lost $68.94
Type of a scam Online Purchase