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The National Consumer Telecom and Utilities Exchange (NCTUE)

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The National Consumer Telecom and Utilities Exchange (NCTUE) Reports & Reviews (1)

This organization sends letters to individuals, identifying itself as a credit reporting agency, which purport to notify the individual of their right to "obtain a free data report" from the NCTUE. The letter goes on to state that the NCTUE has received "at least one report that added negative information to your NCTUE file" within the last twelve months. The letter requests that the individual detach the bottom of the letter, write their social security number on the detached portion of the letter, and mail it to a P.O. box in Atlanta, Georgia, in order to receive a "free disclosure copy of your NCTUE data report". The letter is ambiguously worded in order to give the recipient the false impression that a negative report has been added to his or her credit history, and that sending the company their social security number will allow the company to send them a free credit report.

The letter also requests that the recipient call a phone number to request the "report". I have not called the number, but after searching online I have found reports from other recipients of this letter which state that when the individual called the number, they received an automated message asking them to dial in their social security number.

This is a scam that is solely intended to bait victims into providing the fraudulent company with their social security numbers, presumably for the purpose of identity theft and fraud. The online searching I have done has indicated to me that this "company" has been attempting to scam people in this manner since at least the year 2012, and possibly earlier. Earlier reports about the scam mentioned that the letter looked fake, as it did not have a proper letterhead. The letter I received looks more sophisticated than that; the letterhead looks professional. The only idiosyncrasy I noticed was that there are two lines of perforation on the letter; one on the top and the other on the bottom. The operators of this scam are attempting to make their letters look more legitimate based on the "feedback" they have received by reading public online complaints like this one.

The NCTUE's page on the BBB website states that the company is not accredited with the agency, and there are 31 complaints listed against the company at the time of writing, only six of which are listed as having been answered. At least one of the "answered" complaints is suspiciously worded, suggesting that the supposedly-positive customer response was actually written by the scammers themselves.

This scam has been operating for several years, and it has already defrauded numerous people.

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