The Digital Navigator Reports & Reviews

The Digital Navigator Reports & Reviews (1)

Scammer's phone 775 525-1285
Scammer's website www.thedigitalnavigator.com
Scammer's address Richardson TX
Scammer's email [email protected]
Country United States
Type of a scam Publishing
Initial means of contact Email

Took my $31k, then left my business in a state of wreckage

My relationship with The Digital Navigator International LLC went south because they produced no revenue or mailing-list growth over the two years we worked together. Both were actually falling when we parted. Far worse, they left me with catastrophic problems when, on 12/5/21, they launched a rebuilt web site for which I'd paid them $31,000. The site is geared to traders and has always enjoyed a stellar reputation. Incredibly, TDN appears to have launched the site with no testing. Their apparent dereliction caused paying subscribers to be locked out for as long as six weeks and to desert me in droves. I'd paid TDN through 2021, but they washed their hands of the myriad problems they'd created three weeks earlier. The new pages were so amateurish that I had to discard them and start from scratch. I've spent $42k so far trying to resurrect the original site. There were shocking problems with the new site, including obsolete links, misleading promotions and even the wrong name for my newsletter. The alleged rebuild of my two chat rooms is yet another horror story. They are at the heart of Rick's Picks, a place where traders swap timely ideas. However, The Digital Navigator assigned erroneous time stamps to posts, creating confusion and mooting tradeable ideas.

Also, it appears the new rooms were simply recycled versions of the old ones, but with $10,000 of useful custom code stripped out. Concerning the firm's negligence, it was most egregious when they failed to provide me with status reports on Fridays after the initial disaster. I'd urgently requested this because I wanted some peace of mind over the weekends. But they stonewalled me until the clock ran out on our contact, never having returned a single phone call.I'm seeking $129.500 from them: $31k for the unusable web site; $42k for repairs; $36k to compensate subscribers; $2.5k legal costs, and $18k for lost revenue. This is a generous compromise, since eventual losses are going to be at least $30,000 higher.

I have pressed their lawyer to settle, but he has ignored scores of emails and phone calls. It would appear that TDN's owners, Pol Cousineau and Jim Traister, have no intention of reimbursing me for the enormous damage they caused me. This is not how fair and honest businessmen operate, and that is why I would suggest steering clear of them if you should ever need digital marketing expertise.

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