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The cross organization Reports & Reviews (2)

- Little Rock, AR, USA

A person by the name of Tate Cross sent me an email fro a work at home opportunity for The Cross Organization. It is a contractor position to assist with roadside help. However they are a fraud. They collect your banking info and ask that you pay with a credit card to complete a background check and take assessments and they will allegedly reimburse you. The number is 18005175359 which is a fake tech support number. These people are scammers and need to be stopped!!!

rom: Contractor Relations Management Department via zohomail.com

to:date: Jul 3, 2020, 2:19 PM

subject: Application Status Update

mailed-by: zohomail.com

 I am writing to provide you a post-interview update on the status of your Independent Contractor Work Application, in regards to our Agero Roadside Support position.

I am happy to inform you that your status has been changed to Offered, which means we will be extending you a Contract Offer for this position.

Your next step is to review your email inbox for a message from Rippling, our HR Management System. Rippling will present you with your Certification Contract, which you will need to sign and review, and Rippling will also collect your Payroll Information so we can get you all setup for Payroll Processing in the future.

After Rippling Setup is complete, you will receive your Welcome Email. This email will walk you through the steps of registering with our Business Partner and enrolling in your training course so that you can complete onboarding. It is imperative you complete all of these setup steps AS SOON AS POSSIBLE to ensure you are in the course that best fits your schedule.

Welcome aboard!

* * * * * * *

Tate Cross

President

[email protected]

Little Rock, AR - +1 (800) 517-5359

This erroneously posted email and the claims associated with it were brought to the company’s attention as of August 7th, 2020 by a prospective service partner.

The email includes the date and time sent. After searching our email systems, we determined an email (with the same Subject, Date and Time) was sent to a Taneshia Smith.

Typically, to maintain professionalism, the company would not choose to respond to a post such as this. Unfortunately, we reach out to Mrs. Smith via email to attempt and resolve this matter in good faith outside of the public view and to advise her that she had breached her non-disclosure agreement. She responded with an irrational and aggressive email that insisted we stop communicating with her. As such, we will be forced to defend ourselves publicly.

Mrs. Smith was contracted to provide Outsourced Labor to a client of our Business Partner, signing her contract on July 3rd, 2020. This is the day this email was sent to her. Mrs. Smith submitted an application for the position through our Career Portal on June 17th and had completed all prerequisite steps to becoming an approved Vendor. Mrs. Smith accepts the position and executes her contract on the same day this email is sent.

Mrs. Smith is advised, in her welcome email which she received after executing her contract, on how to register with our client and enroll herself in their certification course. We offered Mrs Smith a 100% reimbursement for the cost of the certification course and any associated background-check costs as a perk to signing her contract.

Mrs. Smith, after executing her contract, did not complete registration or enrollment with the Client. Our partner provided us an enrollment report on July 9th indicating Mrs. Smith was not enrolled in the opportunity. We reached out to Mrs. Smith to offer our assistance with enrollment. Mrs. Smith responded saying she was assessing the legitimacy of our company. We replied to Mrs. Smith offering her additional information on our company and notifying her of the times available for her to select from for her certification course. We asked Mrs. Smith to reach out to us with any additional questions. Mrs. Smith did not respond.

On July 13th our Client stopped enrollment in their course citing them meeting their needed number of agents. We reached out to Mrs. Smith requesting an update as the final enrollment report from our Client did not include her name. Mrs. Smith was granted 24 hours to provide us an update. She did not respond. Mrs. Smith’s contract was subsequently terminated for breach on July 14th, the Termination Letter cites Mrs. Smith’s failure to meet her obligation to enroll in the Client Opportunity agreed upon.

Mrs. Smith emailed us, after receiving her Termination Letter, saying she is no longer interested in the opportunity. There was no response provided to Mrs. Smith as all information she could have needed was provided in our previous termination email.

There was no communication with Mrs. Smith until this post was brought to our attention. Our attempts to remedy this situation with Mrs. Smith have resulted in very hateful and nasty emails from her.

--

Mrs. Smith breached her Non-Disclosure Agreement by publishing confidential email's outlining business processes that are protected by the same agreement.

A search of our Record Retention System, which retains a complete copy of all emails sent or received to any of our email domains, found no mention of the word “Credit Card”, “CreditCard”, “Charge Card”, or “Debit Card”. The claim we attempted to collect Credit Card information from Mrs. Smith is a lie. For reimbursement of the certification expenses or background check costs, we only requested a copy of the receipt, which should not include any card details on it. Reimbursement would have been completed through the Rippling Management System via Direct Deposit. Mrs. Smith never enrolled or spent any of her own money on the opportunity.

The claim we collected Mrs. Smith’s banking information is also not completely honest. Mrs. Smith was advised to enter her banking details into our HR Management System, Rippling, so that she could be compensated when she began servicing. Rippling is an independent company and we do not have access to the banking details our Service Partners enter into that website.

The number listed in our emails and on our website is a number used for call backs only. Calling the number prompts you to visit our website and reach out to us via our websites chat utility. Potential or Current service partners can request calls from their point of contact and their requests are fulfilled using that number. The number is owned by us and is not used for "tech support".

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Mrs. Smiths irrational, erratic and aggressive behavior is appalling and she is very much an unprofessional business partner. We do not advocate for anyone to complete or enter into any agreement with her as she acts impulsive and without any second thought or consideration to the consequences of her decisions.

We will pursue action against Mrs. Smith for violating the agreements she signed, in due time.

We have retained all records and built our case completely prior to making this reply. To respect the agreement we signed with Mrs. Smith, and prevent us from disclosing her personal address or email address, we will not release those files here, however. We will not, Mrs. Smith did not show us the same courtesy.

--

We hope future business endeavors this former service partner engages in are fruitful. However, Mrs. Taneshia Smiths termination is final and following her irrational and unprofessional actions with us we will refuse to enter into any future business engagement with her again.

Good Luck.

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