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[email protected] Reports & Reviews (1)

• Mar 27, 2025
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I received a call on my cell from a Person stating that He was from Telus Promotions Dept and that due to Telus losing a lot clients last yr because of too high prices, they were offering their long term clients a reduction in cost of their current services. TV, Phone, Internet etc. I had just heard the same thing from a legitimate Person from Rogers, so I thought this was a legitimate call. The Telus Imposter then asked for my email address to send the new reduced cost of my services - Contract to. The offer was a 2yr contract for my land line and internet service for $30.00 per month. I unfortunately gave him my email address. That evening I responded to his email, that APPEARED totally legit, asking what I was to do now - going forward. The next day he called me on my cell and stated he had to get some information from me in order to set up or transfer me to the new 2 yr payment contract. He started off with asking for my home address and I did start to get a little suspicious because they should have it on file. And he never asked for my "Pin", I should have clued in right away, but I didn't. Then he asked me if I was working or Retired??? Alarm Bells started. Then he asked me for my Birthdate, I refused. He then asked me for my Drivers License, I again refused. By now I knew there was something not right and I started telling him I thought this was a scam. He was saying no, no, no, this was and he was a legit person from Telus Promo Dept. etc etc. Then he offers me a Fit Bit Watch (as a promo gift) that he needs to confirm my address to send it to, no charge. At the same time he is asking me how I pay my current Telus Bills, ??? I'm on to him now and we are going back and forth because he states that when he sends the watch all I need to do is pay the $30 shipping and they will reimburse my Credit Card with the now $50 for shipping and handling!! I am now saying I don't have a CC and I know for sure he is a scammer. We went back and forth a bit until I finally said "I'm hanging up now". I have not heard back, however I am concerned that not only does he have my email address, he has my home address.

This is the email I rec'd from him. The very legit, Telus logo was on it as well but I could not copy it. Read all the way through.

Dear Customer,

According to the Loyalty Program, TELUS is offering you 40% discount in your HOMESERVICES.

TELUS Home Phone

Calling Plan:

Unlimited local calling

Unlimited long distance

2000 International Minutes

Home Phone Lite A basic Home Phone plan to enjoy a reliable landline connection. for 24 months. A basic Home Phone plan to enjoy a reliable landline connection.

HOME INTERNET Wi-Fi

TELUS Pure Fiber Gigabit Internet – on the fastest internet technology

Wi-Fi Booster

Includes:

With download speeds of up to 940 Mbps , download a 1080 p movie (~5 GB size) in as little as 48 seconds or a 50 GB video game in under 8 minutes.

Up to 940 Mbps download and 940 Mbps upload speeds.

Advanced Wi-Fi Modem rental.

TELUS Internet plans gives you price guarantee during your 2 year term.

Uploads speed more than 9x faster than the competition.

Monthly Line Rent for your Home Bundle Services: $30.05, including all the G.S.T for the next 2 years.

__________________________________________________________________________

NOTE:

“You will receive a new reduced bill, and that amount will be constant for the next 2 years.”

“You will be receiving the Tracking ID of your order in about 24 to 48 hours.”

“There will be a 14 days trial period for you.”

Contract up-gradation: You can upgrade your previous contract without paying for any outstanding charges from the previous contract if you are using that contract for more than 3 months, for the promotion, no outstanding amount will be applicable to any upgrade.

Insurance Plan: Your product(s) must be less than 6 months old at the time you sign up for Insurance. We do not cover anyone under the age of 18, product(s) purchased second hand or bought outside Canada. Proof of usage (evidence from your network showing your

phone has been in use since the policy was purchased and up to the event giving rise to the claim) and proof of purchase will be requested if you make a claim.

Regards,

TELUS Promotions

Rep Name: Alex Merritt,

Rep ID: EQ 19112.

For any questions, please reply back on Email .

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