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Telus spoof

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Telus spoof Reports & Reviews (3)

I received an email from what looked liked Telus - it had the Telus logo and advised me that my payment was not processed and I had to click a button to update my billing information and pay my bill. Red Flag! I called Telus to check into it and they advised me that the email was not from them and they do not send those types of emails.

RE: @We're having some trouble with your current billing information

From: eBill

Sent: October 3, 2018 3:50 PM

Subject: @We're having some trouble with your current billing information

authorize the installer to disclose to TELUS the necessary information to confirm service availability for your premises. 12. It is your responsibility to ensure that your equipment and software meet the current minimum system requirements specified by TELUS as being necessary for access to the Services. TELUS shall post such minimum system requirements on the Services Web Site or otherwise notify you of such requirements. You acknowledge that such requirements may change from time to time, without notice, at TELUS' sole discretion. 13. You are not permitted to operate an e-mail, web, news or other similar server through a Services account, except where such use is expressly permitted under your service plan. 14. Reverse engineering of the Services high speed service is not permitted. This means that you cannot have a higher upload than download speed. 15. TELUS does not guarantee that the Services will operate with all equipment or software including, without limitation, all Internet applications and appliances. 16. You acknowledge that signal range and penetration of Services' wireless capabilities will depend on factors such as the number and density of walls and ceilings in the networked area and the distance between the high speed wireless gateway and your computer(s). The high speed wireless gateway may be susceptible to interference from other devices such as cordless phones, microwave ovens and electric motors. 17. You acknowledge and agree that when using Services' wireless capabilities to access the Internet or any other online network or service, there are certain risks that may allow other service users or Internet users to gain access to your computer system or Services account. You should take all appropriate security precautions when using such wireless capabilities including, without limitation, encrypting your network, installing a firewall and an anti-virus solution, selecting secure passwords, allowing only pre-approved computers and users on your network, and disabling computer file sharing capabilities when moving your computer outside of your home network. TELUS shall not be responsible or liable for any claims, damages, losses or expenses relating to use or misuse of Services' wireless capabilities including, without limitation, those resulting from your use of file sharing, print sharing or other functions that may allow others to gain access to your computer, network or the contents of your transmissions.

Offer subject to change without notice, while quantities last and cannot be combined with promotional prices. Available to residential customers who have not subscribed to TELUS TV or Internet in the past 90 days. TELUS reserves the right to modify channel lineups and packaging, and regular pricing, without notice. Regular pricing includes an ongoing $10/mo discount for Internet 50 or higher. 4K HDR television required to watch 4K HDR. Optik 4K PVR and Internet 50 or above required to watch 4K HDR on Optik. Subscription to corresponding channels required; not available with all channels. Final eligibility for the services will be determined by a TELUS representative. The Essentials is required for all Optik TV subscriptions. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. TELUS reserves the right to substitute an equivalent or better product without notice. LG 50UK6300 TV has a retail value of $799, based on the manufacturer’s suggested retail price.

TELUS

Your account is on hold.

-Payment failure-

Hello

We're having some trouble with your current billing information. This indicates that there's something wrong with your payment method.

Update Account Now

To prevent the suspension of all services, update and confirm your billing information today.

You have received this mandatory email service announcement to update you about important changes to you TELUS account.

________________________________________

Sincerely,

TELUS Communications Team

© 2018 TELUS Communications. All Rights Reserved.

Offer subject to change without notice. Available to TELUS residential customers on a 2 year TELUS TV and Internet service agreement who have not subscribed to TELUS TV or Internet service in the past 90 days. Minimum system requirements apply. Final eligibility for service will be determined by a TELUS representative. Cannot be combined with promo prices. TELUS reserves the right to modify the channel lineup and packages, and regular pricing, without notice. Includes HP 15 Notebook. TELUS and Hewlett-Packard Development reserve the right to substitute an equivalent or better laptop without notice. Not available with Lite. A cancellation fee applies for early termination of the service agreement and will be the value of the promotional gift received in return for your term commitment, multiplied by the number of months remaining in the term (with a partial month counting as a full month), divided by the total number of months in the term, plus applicable taxes. Free installation and equipment rental is not available with Lite. If you downgrade to Lite, regular rental fees will apply starting in the month of the downgrade, and cancellation fees will apply as above. For example, if you accept a $400 promotional gift in return for your commitment to take service for 1 year, and you cancel service at the end of the ninth month of your service agreement, the cancellation fee will be $400 x 3 months (months remaining in the term)/ 12 months (total months in the term) = $100 + applicable taxes. Current equipment rental rates will apply at the end of the 3-year service agreement. Rental equipment must be returned in good condition upon cancellation of service, otherwise, the replacement cost will be charged to the account. HP and the HP logo are registered trademarks of Hewlett-Packard Development Company, L.P

he bonus data remains on the customer’s account for 24 months from activation and expires once the 24 months are over. Standard data overage rates apply.Offer available for a limited time only. Only available in select stores. $200 bonus trade in credit available to TELUS wireless customers who trade in an eligible device with a minimum trade in value of more than $0, and who activate or renew a Samsung Galaxy S7 or Samsung Galaxy S7 Edge on a 2 year Your Choice plan (TELUS Share Plan in MB). Limit of one trade-in per customer. The device will be evaluated by HYLA Mobile ULC at its sole discretion. In-store trade in credits have no cash value, are non-transferable and can only be used when activating or renewing service in the TELUS store where the device was traded in at the time of the trade in. Products purchased using in-store trade-in credits cannot be returned for full cash value. All trade-ins are final. The trade in transfers all rights in the device to HYLA Mobile ULC and waives any claim against TELUS or HYLA Mobile ULC with respect to the device or the trade in program. The HYLA Mobile ULC trade in program is available in Canada only and may be cancelled at any time without notice. Trade-In value is dependent on the condition of the device being traded in. Offer subject to change without notice. Available to TELUS residential customers who purchase a smartphone and activate it on a 2 year Your Choice plan. The mobility and TELUS home services accounts must be in the same name. Offer only available to the primary subscriber of the account. Promotional discount is the lesser of $200 and the price of the eligible device before tax. Cannot be combined with other offers. Not available with Lite. Free installation and equipment rental is not available with Lite. If you downgrade to Lite, regular rental fees will apply starting in the month of the downgrade, and cancellation fees will apply as above.

The scammer called my place of business and was claiming to be an employee of Telus calling in regards to our businesses services, but the number was private.

I asked why the number was private, there was a long pause, and the young man who spoke with an East Indian accent replied "because we're scamming you bro." and hung up the phone.

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