TechZesty Reports & Reviews (1)
TechZesty Contacts
If you know any contact information for TechZesty, help other victims by adding it!
Add new contacts
SCAMPULSE
|
SCAMPULSE
If you know any contact information for TechZesty, help other victims by adding it!
Total money lost $99.99
Type of a scam Tech Support
On (Monday) 20 June, 2016, I was talking with an acquaintance at work about what had happened and he told me I had been scammed. He knows about computers and what to look for on their websites and he had looked up this company. I had looked on my online banking about 5:30 pm and saw that ESOLTESTC (which is TechZesty) processing the $99.99. I called them right away and requested the 3 month package (I had purchased on Friday) be cancelled. I spoke with Kenny again. His first question is why do you want to cancel and I said because I just do. He wanted to fix whatever the problem was I was having with the package but I told him I had changed my mind. I asked him to put his manager on the line and he put me on hold and Paul came on the line and I said, are you sure this isn't Kenny because you sound a whole lot like him? He said, "No, my name is Paul ma'am." (They all sounded like men from Pakistan or that region). I said I want to speak with Gill Adams. He said Gill was on another line with a customer if I wanted to hold or I could talk to him. I said I would hold for Gill and he (Paul) said he could help me with my issue and, again, I said I wanted to cancel my 3 month protection package and he asked why and I said because I have changed my mind. He ended up telling me "No, he would not cancel it. I told him I would contact my lawyer and the ScamPulse.com and he told me to "shut-up ". I let him know that his customer service was very poor and I asked again to speak to Gill Adams. Paul states, "Gill is busy having sex with his girlfriend." I was so shocked at the remark, I didn't say anything while Paul was on line saying, "Hello? Hello?" I hung up the phone in dismay that this call had just taken place. I looked up on my phone information on how to contact the ScamPulse.com in Clarksville, TN. I sent a message stating I had been scammed and I needed someone to contact me ASAP. I sent a message to Norton Antivirus through my phone stating the same thing and I needed the threat removed. Norton sent me a message saying they needed to run a scan on my computer and I told them when I got home I would contact them so they could. I contacted my bank to stop the payment but because I had paid for it through Paypal, I was told it would be better to contact them first so I wouldn't be charged a fee by going through my bank. Paypal right away sent an email to the company giving them until 30 June, 2016 to respond and return my money to me. If not, Paypal would refund the money to me and they had blocked TechZesty. ScamPulse.com contacted me the next day through email to help me. They are currently investigating TechZesty. Melanie Thompson has been a great help with this issue. I have never experienced anything like this before.
The attachment is a snapshot of my notepad on my computer TechZesty used when they took control of my computer through LogMeIn to show the package information I was going to receive and the info they got from me. I have a screen shot on my phone of the second notepad where they added my home address.