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Tech Support - Phishing Scam

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Tech Support - Phishing Scam Reports & Reviews (6)

- Bronx, NY, USA • Dec 11, 2024
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URGENT: BEING A VICTIM OF A LEHMAN COLLEGE EMAIL SCAMS (PHISHING SCAM)

THIS IS EXTREMELY IMPORTANT.

On Tuesday, October 8, 2024, between 9:00 AM and 12:00 PM, I received a notification warning that my Lehman College email account might be terminated. The message was vague but conveyed a sense of urgency, suggesting immediate action was required to prevent this outcome. As my Lehman College email is a crucial tool for communication and accessing essential resources, this message caused significant concern. Due to its formal tone and reference to institutional policies, I initially believed the email might be legitimate.

Two days later, on October 10, 2024, at 10:37 AM, I received a text message claiming to be from the Lehman College Information Technology (IT) Department. The message stated, "This is a short verification process from the Lehman College Information Technology Department aimed at identifying and terminating phishing accounts. You have just submitted your educational details for verification to secure your account from termination." The professional tone made the message appear credible and heightened my concern about losing access to my account. Trusting the sender, I followed the provided instructions.

Shortly afterward, I received another message containing a Microsoft authentication code, with instructions to use it for identity verification. Despite some hesitation, the urgency and apparent legitimacy of the request convinced me to comply. I entered the code as instructed and received a follow-up message - "I will get back to you on the status on the account" - assuring me that I would be informed about the account's status. However, about two hours later, I attempted to log in and encountered an error message stating, "Your account has been locked. Contact your support person to unlock it, then try again." At this point, it became clear that my account had been compromised in a phishing scam designed to steal my credentials and lock me out.

In an effort to regain access, I tried the "Forgot your password" option on the sign-in page. After entering my Lehman College email and completing the CAPTCHA - Completely Automated Public Turing test to tell Computers and Humans Apart. I clicked "Next" and was met with a troubling message: "Your account is currently blocked from signing in. You cannot reset your password at this time. Please contact an admin in your organization to unblock your account."

This incident has been deeply distressing. My Lehman College email is vital for academic, professional, and personal purposes. It contains important documents, including academic records and communications with professors. Being locked out has severely disrupted my ability to complete assignments, access college resources, and maintain communication with instructors, advisors, and peers.

I need assistance immediately in recovering access to my email account and investigating any unauthorized activities to prevent further misuse. Additionally, I would appreciate guidance on putting stronger security measures, such as enhanced authentication protocols, to protect my account from future attacks. This situation underscores the need for vigilance against phishing scams, and I hope Lehman College's IT Department can resolve this issue promptly and effectively.

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- Charlotte, NC, USA • Oct 17, 2024
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I reached out to FixOlive for support with my HP printer. The agent stated that my IP address was exposed and asked if I utilized Zelle and Amazon, verifying my address and phone number. Later, I got a text containing a code from BOA, which I did not share with the representative. Upon contacting Spectrum, my internet service provider, they assured me that my BOA account is unnecessary for printer support. They assisted in uninstalling a chat application that the agent had installed. This incident suggests that the company may be engaging in fraudulent activities.

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- Staten Island, NY, USA • Apr 29, 2024
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It all started with a message regarding that a person mass reported my discord account on accident they tell me to friend this tech support moderator for the app. I wish I didn’t fall for it but I did I friend him he explains to me he just needs bitcoin to remove the report I was gullible enough to believe it and did it he wanted me to send the codes and stuff I thought nothing of it until afterwards, he scammed me out of all of my money and I tried everything to get it back but failed miserably a woman who was helping me told me to reach out to law enforcements and authorities to help me get a refund since that website is unable to refund transactions that were completed. The website was Eneba.com a website generally use to buy games but I didn’t even know that until I did my research. I wish I didn’t fall to this but I unfortunately did I wanted but nothing happened or was being done so I wanted to quick. This is an extremely overwhelming and stressful situation to be

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- Brooklyn, NY, USA • Apr 10, 2024
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Attempted to make a re start service on a Att/directtv account late payment for my mom. They took the money after verification and a phony confirmation#. The company has no recollection of my payment but my bank reflects different.

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- Manhasset, NY, USA
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On September 27,2023 I was searching a webpage to purchase a concert dress called stage accents. However all of a sudden, some scary AI voice message prompt and said not to shut down pc and asked to call 1 877 5703354 Microsoft tech support. I did and the person who seemed to be a person sounded like from India directed me to go to use Ctr + Shift + Esc and asked me to connect via remote control function. Suddenly I felt it could be a scam and disconnected it. The person said my pc info was stolen or infected and 1055148 segments was sent out from 1184301 segments received after seeing my prompt screen. Then I searched the 1877 number and figured it was scam.

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Popup Message came onsaying there was a trojan virus attack. i couldn' t close the window. I stupidly called the number on the message. Person answering told me I had a virus on my network and needed to pay them 299.99 to clean it off. they had me write a check and scan it to them. they took control of my computer for 30 minutes and downloaded some adware cleaners, etc. but i'm concerned about what else they may have downloaded or stolen.

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