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Tech Support / Imposter Scam

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Tech Support / Imposter Scam Reports & Reviews (1)

- Naples, FL, USA • Jan 04, 2024

My computer said it had a virus and to call Microsoft. They said that I was a part of a cyber attack and that they needed to take over my computer. Then they said that my bank account was compromised and that they would transfer me to Wells Fargo. Once on the phone with them, they said that it was a Wells Fargo employee that was selling personal information and that was how my account was compromised. They instructed me to stay on the phone and go into the bank to take all my money out of my account and put it in a new one so that they could monitor my account. I authorized Wells Fargo to wire the money, only because I thought i was talking to their fraud department. They called me and my phone said Wells Fargo on the caller ID. Then, after speaking with my family, they said that i needed to go into the bank to stop the transfer immediately. I was in the local branch at 9am, was told they could stop the wire. Then after a few days I was told that since I authorized the wire that they could not do anything and that my case was closed. I have all documentation on who the wire was too and the LLC associated with that LLC.

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