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Taineideocly.com Reports & Reviews (1)

- Santa Cruz, CA, USA • Apr 29, 2023
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I purchased a jumpsuit on Taineideocly's website for $24.97 USD. The ad said "Last Day 70% Off." It turns out that every day is the "last day" because their ad still says that! I'm a size 6 and according to their size chart I could wear a size small or medium (small is supposed to fit sizes 2-8, and medium is supposed to fit sizes 6-10). I ordered the jumpsuit in a size medium and figured it would be a little big on me. I waited for weeks to receive my order and then what I received was a plastic bag that had a label with a return address of a guy's first name from Illinois over another label, no last name and no company name. The jumpsuit is way too small and not what was advertised according to the material listed and the size chart listed. It's so small that I can't even sit down in it! The advertisement initially stated that the material is polyester but the tag says it's only 35% polyester. After I wrote them to return it they changed the material content on their website to say "synthetic fiber." I paid using my PayPal account and the receipt said paid to Banbain Trade Co., Limited and the total came to $39.33 USD. I reviewed their return policy and did as asked, I wrote them about it and provided photos of myself wearing the tiny jumpsuit, my proof of purchase, my PayPal receipt, the tag showing the size and material, and their size chart and material advertised. They keep denying my return saying they sent the correct item but it's clearly defective as it's way too tiny and doesn't fit! There's no way anyone size 6-10 could wear it! They are trying to haggle with me and offered me $3, then $5, then $6 and now $12 instead of refunding me the $39.99 that I paid! They don't honor their return policy and they deleted my negative review on their website several times!

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