Swetelove Jewelry Reports & Reviews (7)File a complaint
They do not back up their warranty. Had a ring for 6 months and all of the "gold" plating came off. They compare themselves to Cartier and Tiffany in their email response. The rings are going in the trash.
I ordered a ring from SWETELOVE. The ring is not as advertised, please do not buy! SWETELOVE is a SCAM company!
Terrible! The description of the rings is incorrect and the product you get appears different than the advertised photos. Carat size is completely off. I ordered a "3" carat ring that was maybe 2 carat. Since I was disappointed with my original purchase, I returned it for another ring. Apparently they only let you exchange a ring once so be careful. The new ring was advertised as 5 carats so I thought it might be 4 carat but it was more like 10 carats and is a complete joke and now I am unhappy and stuck with it.
I payed through PayPal. It’s been over a month and no ring. The email given through PP goes nowhere. Im feeling taken advantage of. I don’t think I’ll buy anything that advertises on FB or Instagram as this isn’t the first time this has happened. I’m out $90.
I ordered a ring for around 50.00. If took months to arrive. To my surprise it was pretty it wasn't false advertising. The ring looked as expected. Sparkling in the sun matched well with my real diamonds. Wore it 5 times ... never got it wet never wore it to work only to dinner and the center stone is lose. Contacted customer support. Waited 2 days. Got a reply and sent photos they requested. Waited 2 days got a reply that my photos dont show the damage...how do yoi show a lose stone via photo. Sent new photos. Wait 2 days. Company states they can't free exchange because ofs been more than 30 days. I didn't even get then ring before 30 days after ordering. They said I can pay shipping both ways and they will fix it. What was supposed to be a pretty and inexpensive alternative will go in the trash. Wish I had read reviews before ordering. Suckered yet again.
I ordered a set of earings and did not receive a conformation email but I did receive a number. Waited on the email and decided to look at the reviews to see that its a scam
Victim Location 70357
Total money lost $69
Type of a scam Other
I placed an order for a ring. Paid thru PayPal. Never got my ring. A lot of customers are complaining they are not getting their money. This company gives you a fake email to contact customer service. Cannot make contact. Comes back undeliverable. I still have not received my ring.