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Supvogue.com

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Supvogue.com Reports & Reviews (2)

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I purchased this automatic curling iron not knowing at the time the company was in Italy. Upon arrival the curling iron was broken and did not heat up it was broken. So I looked up there return policy and started the process for return to get a return label. They said they could not except my claim and would not let me return the item. They also said for my inconvenience they would refund $4USD for my inconvenience. I didn’t pay for dollars I wanted a full refund for receiving a broken product from there company. I wanted to still return the item and therms are refusing to give me a return label to return the broken item. Nobody should have to go threw this. I did everything they asked me to do I took pictures and a video of the item and sent to them like they asked. I also explained the problem to them and they still refused me a return label. No they are ignoring me and will not respond back. Nobody should have to go threw this when buying anything and receive a broken item.

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- Semmes, AL, USA
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I purchased a wireless curler from this company, Supvogue. When the order arrived, I was so excited to try the product. When I tried using the product, it did not stay on for longer than 3 minutes. It would not heat up either. I emailed the company and was told they would refund me $4 and kept insisting the product was right. I told them that the product was correct item but would not stay on and not heat up. They told me if I was to return it, it would be expensive for me to return it. I am very upset about this. I read reviews on Facebook and their website.

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