SCAM[email protected] Reports & Reviews (9)
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Scammer's email [email protected]
Country United States
Victim Location PA 15067, USA
Total money lost $97
Type of a scam Online Purchase
Country United States
Victim Location AZ 85635, USA
Total money lost $44
Type of a scam Online Purchase
Initial means of contact Not applicable
Scammer's email [email protected]
Country United States
Victim Location TN 38583, USA
Total money lost $72
Type of a scam Online Purchase
Initial means of contact Not applicable
I ordered some ammunition that was on Facebook as advertisement. It cost me $71.91 for the items I ordered. After I paid for it I got a receipt for the money that was paid for by credit card. It showed me that this was a CHINA transaction. I kept checking on the shipping and it was always china.EMS shipping company. I texted them for a USPS tracking number but never got it. I kept checking my mailbox from the day that they said my items were delivered. The items never made it to my mailbox. I went to website and texted the that my items were never received. I got a email back telling me that I will get a refund of $71.91 in approx. 5 days through the heneta.com website. When I checked on the heneta.com website I got a 404 no such website.
I MUST HAVE SCARED THE [censored] OUT OF THEM !
Type of a scam Yellow Pages/Directories
Initial means of contact Not applicable
Scammer's email [email protected]
Country United States
Victim Location AZ 85298, USA
Type of a scam Online Purchase
My next correspondence was "Dear customer, Thank you for contacting us. After inspection, we found that your package has indeed arrived at your local post office and indicated that it was delivered properly. If you have not received the package, please try to find your package in the following two ways: 1. Please contact your local post office and provide your name, address and tracking number: AS064278976CN under the carrier China Post. 2. Please check with your neighbours and family members and ask if they have signed the package for you. If you still cannot find the package after trying these methods, we recommend negotiating the claim with the logistics company because your package may not be delivered to you in time due to negligence. If you cannot successfully coordinate with the logistics company, please contact us, and we will help you deal with it in time. If you have any questions, please feel free to contact us. Best regards, Customer Service Center."
I told them "I've done all you have asked to try to find my purchase. Refund my money to me as soon as possible. This is not normal business for you to send the product to somewhere in my city and expect me to try to find it. I've gone above and beyond, give me my refund. My question to you is when are you going to give my money back? We both know I am never going to see the product I paid for. This is the opposite of customer service. Refund my money. "
Next correspondence "Dear customer, So sorry for the trouble caused I checked your package information, your package seems to be a small package, maybe our warehouse staff sent the wrong item for you. If this is the case, we will resend the correct item for you, but first we have to find your last package, could you please recheck that you received the package? The logistics company says the package has been delivered to your address. We shipped the wrong item. There should be a 3D polarized sunglasses in your package, please find this package. We have lost a lot of money and we need you to find this package and we will send you the correct package. If you have any questions, please feel free to contact us again. Best regards, Customer Service Center"
Next correspondence "Dear customer, Thank you for contacting us. We have confirmed with the logistics that the package has arrived at your address. You can ask your local post office or your neighbors for a package. We sent you the wrong package. Your package is a pair of 3D polarized sunglasses. Please help us find the package. If you have any questions, please feel free to contact us again. Sincerely, customer service center."
Last correspondence "Dear customer, Thanks for contacting us. The package has been delivered to the address where you placed the order, and we have also suffered losses. We also lost the package. If you still do not receive the package, we can give you a refund of up to 10%. Are you willing to accept it? If you have any questions, please feel free to contact us again. Best regards, Customer Service Center".
I knew I was wasting my time. The Items I paid $49.99 were buy one get one free what I was going to use as large dog beds that showed people in them.
Scammer's email [email protected]
Total money lost $32
Type of a scam Other