Supply Solutions Pro Reports & Reviews (3)
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SCAMPULSE
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SCAMPULSE
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Scam For Toner
I researched the information, and learned the above. We set aside the invoice to see if anything further would happen. She confirmed she had not recieved the toner, and we agreed we would watch for the receipt.
A copy of the invoice and shipping receipt was sent (this week) to our "info@" emailbox. If we had placed the order, we would have supplied them with a true user email account, not the generic one from the website. The email was very polite, firmly asking when we were scheduling payment. We responded saying that we had no intention of paying for product we neither ordered, not received.
When I looked at your listing for the company, the 4 complaints were very similar in nature to our complaint. Based on those, I'm sure they will claim they have a recording of the order. I am equally sure that they can produce a recording of the order, but it will be pieced together to suit their claim.
The UPS tracking (which we verified on the UPS website) shows that indeed they did ship something to us on March 30, and that it was received by the same Partner, who originally questioned the invoice; however her name was misspelled. She does not recall receiving any toner, and just as she questioned the original invoice received shortly after, she would have questioned the shipment, if she had opened it. Because it was during the pandemic, the package (which could have contained anything) could have been left at the front desk or by the front door, and since UPS "knows" our office, he could have merely called out to the Partner and put her name on the receipt. We have no way of absolutely confirming or denying receipt of a package from Supply Solutions Pro, due to the unusual circumstances created by the pandemic.
We did check our toner supplies this morning to match our inventory against the invoice; however the invoice doesn't show "what" the order contained, other than "toner" - no quantity; no color. If we received such a shipment we would be more than happy to return it; however to the best of our knowledge we did not.
Yesterday, as I was preparing this response I search for the company on the Internet and was unable to find anything. (Their website is under a completely different name) I then did a reverse number lookup. There was no name associated with the lookup; however it did show as an "Inglewood, CA" phone. I then went to the Inglewood ScamPulse.com website, and recognized the address from the original invoice. It was not easy for me to locate this company - which I find surprising if this were a "legitimate" company.
I am attaching images of the original invoice, the email requesting payment, and a copy of the UPS delivery receipt, and a copy of our return email to them.
The individual listed in the "Person scammed" is the Office Manager - although the scam itself was directed against the business.
Just want to make other people aware. This is not a legitimate way to do business.
Please avoid this company.