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Sunday Nu

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Sunday Nu Reports & Reviews (99)

Same unfortunate thing happened to me. I had to cancel my card. They sent me a email saying they are giving me a 100% refund but nothing yet. (It's been 3 days) it's highly upsetting.

- Merced, CA, USA

I brought a item advertised for a special of $7.00, two weeks later they charged a additional $72.99. I try to contact phone number on the website, went straight to voicemail and as well try to contact the receipt number which was another company listen on there called wondercomestic LLC with a different phone number. The website for that one didn’t work it went to this Godaddy website and the phone number was to a charitable donation subscription for trees. BIG TIME SCAMMERS!!!

I was scammed out of $152.98. I bought from FB and NOWHERE did it say that I was signing up for a $72.99 per month skin care products. They took $72.99 and then $79.99. I have called my bank and cancelled my debit cards - both my husband's and mine. Also did a dispute with my bank. I loathe "companies" like this.

- Batavia, OH, USA

I made a purchase for an introductory price, never did I know I was signing up a subscription. My bank account was charged for $152.98. I called their office and he stated the money was not refundable and I need to refer to their terms and conditions. I printed a copy from their website and it clearly states money back guarantee. I called their number and they refuse to refund my money. This business is scamming several people. There are several complaints on Facebook and the Better Business Bureau.

Dispute the charges with your bank.

I also got the cream for 7 dollars on facebook. All i had to pay was for shipping.It never stated anywhere that it was a subscription. Got the cream and next day they tried to charge my card for 72.99. Lucky for me funds were not available. Cancelled my card so they could not try again. Scam...

Same exact story here. But Discover card blocked a $72.99 unauthorized transaction in the middle of the night from this company. Thank you Discover! That’s interesting they recognized it as fraud! It is totally ILLEGAL to obscure critical info from an ordering process and as they claim, ”we signed up for it”...Nope! Please report the Facebook site for starters. Keep pressing your banks or CC about the fraudulent practice.

Major scam! I ordered the $7 cream on feb 3. It’s feb 15 and I saw they had deducted $72.99 from my account. I called them which seems to be a call center in India. I was informed that when I purchased the $7 cream that I had opted to pay that $7 which was for shipping and handling. After 14 days trial period I would pay the full price of the cream which is $72.99. Apparently I had agreed to this when I purchased it by reading the terms of agreement. Nowhere did it say this at all. Anyway after lots of back and forth, he agreed to cancel my “subscription” and refund me my money. This was after he offered me 25% refund, then 50%, then 75% until finally he gave me a full refund. I threatened legal action which worked I think. They say you have 14 day return policy but they took $72.99 out of my account on day 13 so I pressed that issue and it worked. I also called my bank and they put a block on any future transactions going forward. My advice is to not to give in to the offers of a partial refund etc, what they are doing is illegal and an utter scam. I’ll be reporting them to the BBB immediately.
Hope this helps

Hi Pam, I called that same number. It took about 15 mins of being on hold to speak to somebody.

What number did you call? I have repeatedly called 877-730-3374 and always get transferred to voicemail!

I called SundayNu on the 11th of February to cancel my subscription. I could not talk to a representative, but left a message at 11:02 CST to cancel. However, I was charged $152.98 on my debit card this morning, the 15th of February. I did not authorize this payment. I have tried several times to contact this company, but can never connect with a representative.

Same here! This is unreal! Bought for 7 bucks and just got charged 80 on the 15th of feb. How are tbey getting away with scamming so many people?!

Ordered a product for $7 on 2/3/2020 and woke up this morning (2/15/2020) to a charge of $72.99 that I did not authorize. People have said they supposedly sign you up for a 14 day “trial” when you order. I didn’t agree to that and it hasn’t been 14 days! Currently on hold with my bank because Sunday Nu is not open right now. TERRIBLE COMPANY.

I ordered some face cream and eye gel 7.00 dollars for the face cream and 5.00 for the eye gel. I never agreed to auto-ship and was never informed that they would be taking $152.98 from my account. I feel they were in the wrong and misrepresented everything they did. I'm praying the bank with stop their payment. If they cannot stop I will be out all of that. I have called and email to no avail. Please shut these people down before they steal from someone else.

- Bellmore, NY, USA

I admit I'm gullible to believe a 80 dollar cream could be for $12 however I ordered it, no warning that it was a trial for 2 weeks, charged full.price to my acct.

They do not answer their phone, and now I know this may be a monthly charge that I can't unsubscribe from because I can't get them on the phone.

I will.probably have to cancel.my card & get a new one.I did initially order some I cannot deny that but I did not authorize a monthly payment.

Same as everyone else. Got sample 7$ then bam my account charged for 72$. Will dispute charge. No where did it say anything bout reoccurring charges!

I was browsing my fb and this Sunday Nu popped up. They offer creams to send a face cream for just 7 dollars. I was intrigued so I put in my credit card(bad mistake). They sent the jar by slow mail with no invoice so I thought, that’s it it must be a sample. After a few days another jar came in the mail, this time it is in a box but inside is an invoice for 79.99 dollars. I was bothered so I checked my credit card statement and there are two charges of the same amt. I went to the website and call them. After a long conversation, they won’t let me return the products. They said the most they can do is give me full credit for the second jar. The lady(probably a call center from India) said she can’t talk for a long timeand thatis the best she can give me and said she hasto hang up. THIS IS A REAL SCAM. They even put “100% Risk Free Money Back Guaranty” which doesn’t mean anything.

Ordered product and used my credit card. Two products were charged on my credit card. One was $5.00 and one was $7.00. Two weeks later over $152.00 is charged on my credit card. Bank is putting in a dispute, but no guarantee that I won't have to pay that additional charge. Apparently, when you order, you are automatically put in a subscription, without being aware that you are. Fraudulent practice. Many attempts to contact Sunday Nu and it's parent company are useless. Website is down. Facebook page is littered with complaints. Phone does not pick up.

I ordered for 7.00 dollars.
Now they charged from my card.65.39 dollars.
I tried to find a number to call but guess what?
NO NUMBERS.

877-730-3374 is number for anyone else misled. You must stay on hold and MUST talk to representative to get cancelled

Like everyone else on here, I ordered the cream for $7, next page said complete order and added $5 for another product. NOTHING said trial or membership or any future charges. $110.14 charged to my card and I didn't even receive the products (they say delivered) by post office and provided me a false tracking number. You have to be absolutely tenacious with them, refuse their 25% off, 50% off and 75% off AND threaten to involve your attorney, the BBB and to add to all the scam reports you've seen online. Do and say all this even if you don't have an attorney (I don't) and haven't seen the scam reports. I did get a full refund after saying repeatedly I would involve my attorney and the BBB! Good luck to you all ... stay vigilant and maybe we can get them shut down!

Help I was scammed for 152

I filed a bank fraud and was issued a complete refund for 152.

I purchased the cream for $7.000 and then the serum for $5.000was added, I wanted to cancel it and I was not able, then on 1/23 I got charged;$152.98 and again on 2/7 another charge for $164.98 I didn't know I was subscribing to anything, this is fraudz I need my money back to my credit card!

I just saw a large charge on my debut after purchasing the 7 and 5 to, I don't know what to do

Hi, Iam from the UK and just like you guys I have been scammed, I have sent several emails and messages via Facebook but they haven’t responded! Iam in a position that my bank won’t refund me because I signed up to it...I really don’t know what else I can do, any advice would be appreciated...they have taken £120.00 from me which is around $150.00

Did you tell your bank that in no way shape or form did they state that you were signing up for a membership?

I ordered the product for what I thought was $7 turns out it was $12 then two weeks later they took $152.98 out of my account. I’ve tried calling several times and left messages and no luck.

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