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Sugarbabycare.co

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Sugarbabycare.co Reports & Reviews (14)

- Chicago, IL, USA • Oct 04, 2026
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I placed an order once for face pads from a social media ad. I was emailed about a month later that my credit card was going to be charged again and I was enrolled in a subscription. There was no information regarding a subscription in my order or my confirmation when I placed the order. I emailed customer service that I did not want this subscription, nor did I sign up for anything. I told them to cancel my order. My credit card was charged again. When I got the email confirmation of the second charge, I emailed them again and this time my emails were replied to by AI just going in circles with the same questions.

The face pads completely fall apart when I try to pull them out of the container. I don't even use them. I certainly don't want more. This company is a nightmare.

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- Lansdowne, PA, USA • May 26, 2026
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I ordered a product online. The merchant has automatically debited another charge and placed me in a monthly membership. Upon trying to cancel the membership - the merchant's website is not functioning, you get an error. No one answers their telephone, and the live chat goes unanswered.

I agree that I ordered their product but I do not want them to continue taking money from my account monthly. They do not allow you to cancel the membership. I feel this business is operating using deceptive practices to keep taking money.

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- Redford, MI, USA • Apr 21, 2026
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This website placed ads via social media (Instagram, Facebook, etc.) offering skin care products. Upon order, I was prompted to get a monthly subscription for a discount. After the order was placed, I received an invalid USPS tracking number, only an automatic response via email, no delivery, and the order shows fulfilled on their website. Additionally, when I try to cancel the monthly subscription, the website states there is none but shows upcoming charge and delivery for 05/06/2026.

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- Aliquippa, PA, USA • Apr 14, 2026
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They scammed me by saying I signed up for a subscription when I never did! Just so they could send me 3 months of their products. I never signed up for any subscription!!!

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- Zachary, LA, USA • Apr 11, 2026
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This company, SugarBabyCare.co, does not like to cancel subscriptions. Even though before you purchase they claim you can cancel at anytime. There is no option to cancel subscription on their website and when you contact them about cancellation they never respond the emails and keep charging you for items you no longer use.

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- Baton Rouge, LA, USA
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I placed my order on 01/06/24. I received an emailed receipt, but never received any information regarding tracking and shipping. I reached out to the company on 01/18/24 via email regarding my order and received an email from them on 01/23/24 stating that orders were backed up and that I should receive my order soon. I then went to google the company and found reviews on the internet and on both Instagram and Facebook. I noticed that I am not the only one who has went through this very same thing. There are numerous people who have ordered and never received their order and that's when I realized it was a scam. On 02/05/24, I reached out to the company via email again to request a refund. To date, I have received an acknowledgement of my refund request and still haven't received anything regarding tracking/shipping, nor have I received the actual product. Today on 02/16/24, I opened a fraud case with my bank to see if I can dispute my payment and report this company.

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- Malvern, AR, USA
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Placed an order with them back in November, and have not had an update since January. Says shipping label has been created and awaiting shipment, however when I go to track my order on their website, it doesn’t exist. I suspected a scam once I found their social media page and noticed people calling them out about their packages missing, (some of them waiting longer than me), and it alarmed me. I didn’t know where to start or what to do, because I have never been scammed before. I am very selective of the sites I buy from online, because I know most signs of something being off. But their website versus their social media is night and day. Comments are being deleted from their page everyday of customer concerned about their order, but their website shows nothing but excellent reviews.

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- La Puente, CA, USA
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Placed an order off the website december 13th 2023 and still have not received my order. The item order number does not exist on website. The reviews from other consumers are reporting the same issue no product received . Scam

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- Pfafftown, NC, USA
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I placed an order for two products from their website and paid for it with my debit card. They emailed me a receipt that included a tracking number for USPS. When I attempted to track the order through USPS tracking system, they reported that the product was never dropped off to be shipped. I have emailed the company 3 times with no response and they haven't refunded my money.

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- Lithia Springs, GA, USA
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Ordered $100 worth of products on 12/8/23, and it still has not yet arrived. Tracking still states that the order is waiting in Tampa, FL, in "pre-shipment" phase. I emailed them, but no response. They are even deleting comments on their IG + purposely not responding to people inquiring about orders that they have not received. All I have to say is that if you are a consumer looking to purchase from this company, do not do it. If you have unfortunately purchased from this company, I highly recommend filing a charge dispute with your bank. SCREENSHOT EVERYTHING in case they need additional information. This company is a scam, and legal action needs to be taken against them.

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- Winston Salem, NC, USA
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I seen this product advertise on instagram thought it would a good product so I ordered on 12/26 It says my item was shipped the next day and the items show that it’s still at the “post office”. After looking back at the instagram page I noticed that soooo many people were saying they never got their orders!

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- Lancaster, TX, USA
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I ordered early December 2023. A shipping label was created but nothing was shipped. They are selling tumeric and kojic acid pads to help remove dark spots and blemishes. I would like to attach or foward my receipt along with the shipping info as proof also if needed.

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- Orinda, CA, USA
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Placed an order online to this website. I had never placed an order with them before. My card was charged on December 11th, 2023 for $79.00 and days and weeks went by and I had no shipment number or tracking number I kept reaching out to the company through email because the phone number listed on the website is not a real phone number I requested a refund on many occasions and my requests were denied until I threatened to take legal action. My money was returned to me but it was a month after I had placed this order and only AFTER I threatened to take some sort of legal action. I had not read the reviews for this specific business on Shopify's page before I placed the order but reading them afterwards I see that I'm not the only one who had the same issue. I'm lucky I got my money back but I also read that a lot of other customers also did not receive their goods or their refunds or it took over 6 weeks for them to receive anything at all. I don't want more people to keep falling into this same trap so I thought I would file a complaint with you. Thank you.

 

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- Raleigh, NC, USA
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This business offers skin care products to those in need ..

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