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Student Aid Reports & Reviews (2)

- Pensacola, FL, USA • Nov 08, 2023

He was pretending to represent StudentAid.gov. there was the initial phone number now I'm getting more than 20 calls a day from different phone numbers.  The person tried to coax me into giving my credit card over the phone less than a month ago and I would not.  The person called back on last Saturday and told me he was in my Studentaid.gov account.  He told me everything he was.  He said he was working on forgiving my loan.  I told him I would not deal with him. StudentAid.gov nor their service provider, Mohela do not ask people to provide personal information over the phone. He asked for my Social Security number but I refused. So twice within the past two days I've been alerted of my information being on the dark web. Yesterday it was my Capital One, Creditwise company email me. Today, I received information from Experian to let me know my personal information is on the Dark Web.  They sent me a link and these are the companies or people that are using

my information:  The names of the companies (I believe made up names)

logging in and using my personal information are as follows:  Luxottica

May 25, 2023, U.S. Extended Cellphone Subscription May 25, 2022, Cash

Cloud Combolist June 16, 2021, Verificaitons.io May 27, 2019,

I am so afraid these people will break codes on my accounts. Again, he tries to keep me on the phone so he can convince me. He just keeps talking and talking. The girl he's with is no better as she frauded herself by trying to represent the Student Loan company Mohela. Both StudentAid.gov and Mohela stated that this is not how they conduct business. I just hope these people are caught as they're running a ring. One more thing, while combing through my emails on my alternate account last night. there were four emails sent to me stating that the $768.88 had been deducted and they tried to perpetrate an invoice. I was up late last night combing through my credit accounts to try and ascertain if they were able to access my accounts. Fortunately, I didn't find anything. I think they put these emails out there so you can open them allowing them to gain access.

 

Random call received from a female offering school loan assistance today at 3:30. The Caller refused to give her last name OR an employee ID and would not provide any Business information regarding the Business address or Corporate HDQ.

Hung up when I told her I was concerned because of her reluctance to provide this basic information and the risk of identity theft.

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