Stardust LED's Reports & Reviews

Stardust LED's Reports & Reviews (77)

Initial means of contact Not applicable

Ordered from them in September 2019, arrived in October 2019. They broke and I ordered more in February 2021, haven't got them yet. Didn't get a tracking number, on the website it still says "thank you, your order is confirmed" and I haven't gotten a "ur order has shipped" email either, I just emailed customer service but I doubt they're gonna answer it. Waste of $75

Useful

On December 7, 2020 I ordered Tru Bass LED Bluetooth speaker for $49.95. I never received a tracking number.. I have emailed Stardust Leds three times and left a voice mail. I have not heard from them. This was a Christmas present..

At the time that I ordered this. I also ordered another item which I received in a timely manner.

I am very upset with this company.

Useful

I ordered LEDs on November 23rd 2020 and went to track my package and they say delivered 4th November 2020! Must be fake based on this. I went to email them and the only contact is a “don’t reply” email contact. Crap. I’ve been had. Don’t buy from them please. I will retract this statement/post if the item shows up but I don’t see how they can if it says they have been delivered before I ordered them (what?) and I obviously have zero package from them! Mad. I’m pretty mad.

Useful

I am getting help from the company now so have asked for this review to come down. My apologies. It seems I do have an order on the way. I don’t know why it told me my package arrived when it hasn’t, but I can recommend them going forward as I am told my package is on the way!

Useful

Initial means of contact Not applicable

Don't. And i mean don't order from here! I ordered 4 lights, one in march, three in April. The first one was so cheap it broke. The other three were missing a part so I couldn't use them. I emailed them for a refund and they stalled me for five months. Now, finally they answered me, and instead of giving me my refund, they sent lights to my house when I blatantly asked for a refund. Get lights of amazon or something. I'd rather die than use this [censored]ty company ever again.

Useful

Wow oh Wow ? I wish I would have read the reviews before I ordered I ordered June 2nd it is now the 29th and I still have not received my package ? as a matter of fact they stopped replying to my emails so this is what it feels like to be screwed with no lubrication ??

Useful

Ordered April 17th Order #26313 havent got my package since its been 3 months basically 4, I'm done with this bs I'm asking for a refund

Useful

Initial means of contact Not applicable

Girl, you probably won't even get one, these [censored] are [censored]ing us all over

Useful

I ordered the Ultra Bright Led-Strip 44 Button lights on April 10, 2020 for $18.95. Order # 24182. I never received them, asked for a refund and this company refused. I know its not much money but it is to me. My granddaughter was really looking forward to them for her birthday so I ordered more from Amazon and received them in three days. Now anytime I e-mail them I get an auto email stating they received my request but that it. Nothing else. Something needs to be done about this company. Thank you, Theresa Troupe [email protected]

Useful

I orders from stardust led on 4/13/2020 and still no package. same as others they sent me emails saying it’s coming in a few days for MONTHS I don’t want the product anymore I just want my refund!

Useful

Just like all the others on here, I have experienced the same thing. I placed an order on 04/13/2020 for my daughter's birthday. These lights were all she asked for! Getting nothing but the run around. Telling me to wait a few more days, then email again...NOTHING! I want a refund and have told them that several times. This company is a joke with no customer service. My first order was "lost" so they supposedly sent a replacement out, which has been "in transit" for 55 DAYS! That's insane!

Useful

Exact same as all of the others. Ordered in April of this year and the tracking info I am being given states its coming from China with no other information. It is a USPS tracking number so I am going to reach out to see if they can do something with this fraudulent company.

Useful

Scammer's website Stardustleds.com
Scammer's email [email protected]
Country United States
Type of a scam Other
Initial means of contact Email

Ordered from this website over 45 days ago emailed refused for refund since they said shipped send me a track number that is bogus saying the led lights are still in china

Useful

It took 2 months for my order to come in. The website says they are a US based company, they were shipped from China. I don't appreciate the deception. I was never given tracking information. I order online often and no other retailer takes so long to ship.

Useful

Wait so you got your ledlights

Useful

I ordered on 22nd April for my daughter who saved up her money and have received nothing. They do reply to my email with a tracking number but it still says it is in transit.
Do not buy from this company.

Useful

I placed my order and I am still waiting for my shipping instructions. I have emailed 3 times. No one has answered my emails.

Useful

I ordered mines in April and i still dont have them. I think its a scam!

Useful

I’ve been waiting for my led for about 2 months now and they never even came. I emailed them several time they replied with the same thing all over again

Useful

Scammer's website Stardust LED’S
Scammer's email MichaelStardustLED’S
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable

Ordered lights on April 18,2020. Supposed to have been in shipment w a tracking number May 8, 2020 but there is no info available in the tracking number! Took me for $44. Would not recommend ordering from this company!

Useful

I ordered these lights early April 18, 2020. They tell me they are shipped and have a tracking number. This was May 9,2020. There is no information at all available on this package! I have asked for a refund of $44 with no response. I would not recommend ordering from Stardust LED’s unless you want to lose your money! They are using covid-19 as an excuse! How convenient! They are scammers!

Useful

Do not buy from stardustleds.com. They are total rip off. Order product back in March 2020. Never received the product. Ask for refund or replacement shipment and I was told "I’m sorry, but we do not cancel orders once they have been fulfilled and are in the shipping process." with no assistance to fix the order. No tracking detail information or followup from shipper.

So don't by from stardustleds.com unless you want to loose your money

Useful

i ordered the lights a long time ago and i still haven’t received them. it’s been over a month and it’s getting ridiculous. i am going to dispute the order with the credit card company and get my money back. DO NOT ORDER FROM THE WEBSITE. i’m pretty sure it is a scam. i have heard that the website url was purchased and they are just stealing people’s money and not supplying any product. i’ve learned my lesson and now am going to be very weary about ordering online.

Useful

My son saved up his money so I could order these lights from him back on April 11th. It’s now May 29th and still nothing! I keep emailing them and they reply with an update on my order saying it’s been shipped, but when I get the shipping update it says it’s been in China since April 29th. I’m pretty sure it’s a fake company that doesn’t exist and they are just stealing people’s money. I have asked several times for my money and they ignore my request. I’m gonna report this to my bank so they can do some investigation. Their website says they are USA based and that is definitely a lie because why would the lights ship from China? DO NOT ORDER FROM THIS WEBSITE! You will never receive your order.