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Ssunu.com Reports & Reviews (2)

• Jul 12, 2023

I ordered four items of clothing from Ssunu.com on the understnding that the items were noit made in China, but in the USA, as stated in their advert. The advert said that the items would be sent from a local warehouse. I waited for several weeks for the items to arrive, and when they did arrive they were clearly posted from China, and had "Made inChina" on each of the polythene wrappers. The webpage of ssunu.com reads as follows:-

Welcome To Ssunu

We do original design for mature women.Here are some tips:

1 About the materials and sizes of our products: there are notes on the details page of each of our products. Please choose the right size according to the size chart. If there are other questions, you can ask them in the product details page.

2 About the color difference of our products: due to the external lighting and other factors when taking photos, slight color difference cannot be avoided, but it is basically the same as the real pictures in the details page.

3 About the delivery: Our products are all made in the US,and we have warehouses in the UK,the US,CAN and AUS.Your items will be delivered from the warehouse close to you for faster delivery. It will be worth the wait.

4 About the refund: We guarantee to refund your money to your account within 30 days.

5 About the return or exchange: Please contact our Customer Service via [email protected] to get the return address. Only if our products have quality problems, we will accept return request.And please allow a little bit color and size difference, this is inevitable.

Thank you for your short stay.

I do admit that the advert says that there will only be refunds for quality issues, but the very fact that they are made in China suggests that the quality will be poor.

+1

I ordered from this Ssunu company. The ad said was made in South Carolina! Finally the order arrived after about a month. Tried on 3 shirts, poor quality, one had sleeves 6 inches long than should be. They are sized weirdly in the waist and arms. So I contacted them and wanted to return them. They said just keep them and they would give me 15.00. I told them no I am not keeping them and give me an address to return them. They then said if I want to return them I would have to send them to Dubai and it would cost a lot to send. I said wait a minute this was suppose to be made in South Carolina. They ignored that and offered me 30 dollars not to send back. I said No ! This is definitely a scam. I didn’t send them because of the cost and just kept them. Still very unwearable!

+3
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