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Service Contract Department

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Service Contract Department Reports & Reviews (1)

- Saginaw, MI, USA • Apr 09, 2025

Like other people, I got an official-seeming letter claiming "Time Sensitive Material" and "Penalty for Private Use, $300." Inside the letter was a very flimsy pitch to sell me a "Platinum Powertrain warranty" that actually covers less than what you already get from the manufacturer. Needless to say, I did not call or respond.

The letter is clearly deceptive, declaring it a "final notice" and that I might lose coverage if I don't reply. In the rather flimsy effort to convince me, they didn't have my first name, only my last, and suggested I had bought either a Nissan, Honda, or Toyota. Three entirely different companies, but I guess if you're pretending to be an official extended warranty company and offering a warranty that's actually worse than the base warranty from the manufacturer, getting details was low priority.

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