Sale Fashion Reports & Reviews (1)
Victim Location 92104
Total money lost $151.98
Type of a scam Counterfeit Product
This online "retailer" is advertising the sale of Rothy's signature women's shoes. Their website uses the official logo and pictures of the actual Rothy's products.If you dig a bit further and find their "About Us" page, they do not give the story of the Rothy's product, but rather a description of their global online store. Additionally, they have no contact information listed on their contact page. This website is very deceiving because if you're already familiar with the product as I am, the customer is not looking at the "About Us" page until after the purchase is made and there is a problem.
I received the items several weeks later (presumably because of the COVID-19 pandemic) and they look like the legitimate Rothy's product. It looks like they may attempting to steal the product from the Rothy's retailer or replicate a trademarked product. (See pictures attached)
The items I received did not fit and I requested to return them. I have received several emails trying to coerce me to keep the items saying that the shipping is very expensive and is overseas so it will take a very long time to return. As I cannot actually wear the item this is not an option. The response has been over and over that they will give me a $5 or $10 discount on a future purchase but strongly suggest I do not return the items and just try to sell them. I have firmly stated that I want a refund and requested the address/shipping information, but I keep getting the same email response. The email the merchant is using is: [email protected]
This retailer is ripping off the original Rothy's store and is stealing their product. Their advertising is deceiving especially to customers who are familiar with the product.
Sale Fashion Contacts
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