Sailor Technology Co. Limited

Purchased and never received

Yes I purchased a item in the Internet that was listed on Facebook but never received it. My bank account was charged for the purchase amount. How do I go about getting my money back.

Victim Location 71854
Total money lost $80.54
Type of a scam Phishing

I made a purchase on www.sofxx.com on May 7, 2022 using the vendor's PayPal access to pay with my credit card. I requested a tracking number by email communication on May 9th, 10th, 11th, 18th, 19th and June 6th and 14th. I received the tracking information on June 14th after 9pm by email. The USPS tracking number showed it was delivered on May 23rd. I called USPS and spoke with a representative. The USPS representative said the package was mailed to the correct city, state, and zip, but a different street and street number, and the USPS rep. said this was sadly common for fraudsters to send to a different address because the fraudsters know the USPS system doesn't provide the street address in their tracking. The USPS rep. advised that I would need to contact PayPal to start a dispute for a refund. I do not have a PayPal account and must create an account with them to start a dispute. However, when I created an account, PayPal does not recognize my account as having made the purchase. I have requested a call back to see if there is any way to connect me to the purchase to start the dispute. Bottom line is the website, www.sofxx.com, is still accessible to defraud more unsuspecting people. I have attached screenshots of transaction receipt, USPS tracking number provided by vendor, and USPS tracking details.