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Romwe

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Romwe Reports & Reviews (5)

- New York, NY, USA
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I placed an order in June 2021 and never received an order number or order confirmation email. My account also doesn't show any purchase history. However, my credit card was charged. Customer service, via their "service records" ticketing system, keeps giving the runaround asking for screenshots of the charge, transaction number, etc., but is not resolving the issue after 7 days of back and forth. I disputed the transaction with the credit card company and hope to resolve this fraudulent charge. Romwe is not a legitimate business.

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- Bryan, TX, USA
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I made a order on April the 25th and it’s June the 6th and there still are no updates on my tracking and theres no way to contact them to see what’s going on or on getting a refund

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- Dallas, TX, USA
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Placed order April 17 received confirmation was told I was paying through Amazon pay only to find it it wasn’t the real website supposedly received FEDEx tracking number and was told it was shipped April 19th Tracking number shows nothing in transit just a COVID-19 message tried to contact no reply I’m unable to reach them also the email for amazon pay was a hotmail email then the order info said U made a payment through world pay card so yes I have been scammed

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- Alvin, TX, USA
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I ordered a swimsuit, a strapless bra, and shorts and the beginning of the summer. When they came in, the bra fit but not the swimsuit or the shorts. They have a no return policy on swimwear and underwear(understandable) so I simply gave my little sister the swimsuit. I literally had no shorts for the summer so I sent the shorts back (which in and of itself was a huge hassle) and they didn't have a size up so I just decided to get my money refunded and find different shorts. I spent $8.96 + shipping (it's not much but it's something for a broke girl like me) and they would only return ¢.97 to me. When I emailed and asked about it I was ignored for months. I'm certain they done this to multiple people and even if they are scamming people out of $8 a piece, it still adds up and their pockets are full of dirty money.

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- New Castle, IN, USA
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I have no idea what happened with this company but somehow they got a hold of my credit card information and my personal information like my address and phone number and all of a sudden $83.12 is missing from my account. I never ordered anything from this company, nor did I receive anything from this company. But I have been charged for these items and I have no idea why. I would suggest that nobody ever shop with that company romwe.com. They are also affiliated with shein.com which is the way I think they got my information in the first place because I had trouble with that company as well.

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