Realtor.com Reports & Reviews

Realtor.com Reports & Reviews (2)

- Killeen, TX, USA

Scammer's phone 2092695795
Scammer's website Realtor.com
Scammer's address 2308 hidden hill drive, Killeen, TX 76543, USA
Country United States
Victim Location TX 76543, USA
Total money lost $2,560
Type of a scam Rental

I first contacted said phone number on the listing and reached a Roberto Hernandez. He then told me I would pay $860 as a security deposit and then one month rent up front. Then he asked for 2 more months rent up-front. When I asked for my money back he disconnected his phone number and has disappeared.

Useful

- New Orleans, LA, USA

Scammer's address 3315 Scott Blvd, Santa Clara, CA 95054, USA
Country United States
Victim Location LA 70119, USA
Total money lost $1,000
Type of a scam Other

In July 2018, I was contacted by a Keith Hastings and elected to invest my marketing budget into the company's lead package. In the process, Keith mentioned that there were no contracts for me to review and that acceptaxe was with payment. In emails we discussed the terms and rates and I kindly elected to proceed with Realtor.com. In August, I was contacted by customer care which is were I discovered there was confusion as to what I was actually purchasing. I was lead to believe, and was never corrected by Keith, that my lead package was a MONTHLY basis, not annually. Once I discovered this horrific and costly misrepresentation I contacted customer care THREE TIMES. Each time, my “complaint ticket was submitted” and I was to hear back within 72hrs. Today, I called again and was informed that the “complaint was expedited” and the representative for Realto.com even stated he suggested I make a BBB complaint to push things along. I have never received a contract with said terms, have been paying monthly for something I did NOT agree too, and REALTOR.COM has yet to respond to my complaints. I was SOLD on marketing that is NOT truthful! Do not waste your time with this company as they are not clear in their intentions. Furthermore, being the largest recognized BRAND in the industry, the greed and misrepresentation, make for a poor reflection on evert licensed agent.

Useful