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Quiltus Reports & Reviews (20)

I ordered a duvet cover set for my son’s birthday on 4/20. They also provided me with fake tracking information that does not work. Yes, their website has now disappeared. This “Anthony” fellow from customer service had emailed me several times In response to my complaints and questions, demanding either my product or a refund, he has one excuse after another. I’ve filed a claim with PayPal and will also be reporting them to Consumer Affairs and the BBB.

On april 19, 2020 i place an order through them and got my confirmation right away but as the time went by i started to wonder what happen to it. I texted them and they always answer but the las 2 time they havent answer and i never got my order either.

Ordered April 14th 2020, just received in mailbox today May 27th. Thought it was a scam since website constantly not available but surprised to receive it today.

I had been emailing back and forth with the seller since purchase date of April 15th. The seller will not provide a tracking number or who is shipping it. As of 5/9/20 they have removed their website from online. https://quiltus.com/ since removing their site from online all emails have stopped being replied to. I filed a paypal complaint and they responded but since that one response on

Website for them no longer exists.

This is one of the emails with them.

We ALL need to get together do some research and find out who took our MONEY... everything leaves a trail or fingerprints to trace even on the internet. QuiltUs needs to be held responsible!

I am going to be reaching out to Fed Ex today. They should be able to trace the account that the label was created from to see who it belongs to. I was originally provided with a USPS tracking number then a Fed Ex number. I don't know if Fed Ex can release any kind of information to me but if they are contacted by law enforcement they may be able to get it.

I ordered an Alice in Wonderland quilt in mid April and was provided with a fake tracking number and then told I would not see any information on this tracking number because usps has to "check and clarify" the package. I reached out to usps and was told that information is not true! Filed a claim with PayPal and was informed yesterday that they now were provided with a Fed ex tracking number. Checked the status on that and it shows a label was created on 4/24 but has not been shipped. I've emailed this company 12 times! The address that was provided on their website before they took it down belonged to a newly built house in a development that was for sale. This company is a complete and total scam! I pray I can get my money back.

I received this response from them this morning:
Dear Ashley,
We are so sorry for the late reply.
We are so sorry for sending the wrong tracking number, because our system was wrong at that time.
https://t.17track.net/en#nums=61290988318544631168
Your order shipment info was sent to FEdEx, when it is ready for shipment, we will update for you soon.
Thank you so much for your patience and understanding.
Best regards
Anthony
Customer Support

I told them that I was done hearing their excuses. That I wanted my money back. I told them the police and FBI will get involved and trace the fake address they used AND can also trace the Fed Ex account which the label was created. I was a manager for UPS for 6 years. Although we are a little different from Fed Ex most of our ways were still similar. Fed Ex will be able to see which account created the label and who it belongs to.

I was also SCAMMED by this company $330. For 3 Duvet quilt sets. They email back with Fake or incomplete tracking numbers

This company advertises on Facebook as a Sponsored Company. It advertises Custom quilts. The site gives you FAKE tracking information and will send emails with fake updates and incomplete tracking information. I’ve called the post office in Ohio where they stated my packages were shipped to and the post office CONFIRMED that the tracking number was non existent. I am now trying to recover over $330

I made a purchase on PayPal on their website waited two weeks to email to see what’s going on with my order 132.00 for the Gucci duvet set. Their website is not working now! Scam!

- North Little Rock, AR, USA

Website I ordered from was www.quiltus.com. They sell comforters. Placed an order that never came. They stopped responding to emails. Email address was [email protected]. I filed a dispute with PayPal. The took down their website and made a new one with the same comforters. Lost 179.00

I placed an order for a comforter set a few weeks ago. I was looking through my email to check on the order. Attempted to go on the website but the website said “404 Error” saying the website didn’t exist.

I bought a princess quilt for 79$ and the site shut down a few weeks later and I got no update on my product.

- Chester, PA, USA

This site advertises custom made quilts. They responded via email. Gave me a tracking number that has never worked and the site has been taken down

- Dacono, CO, USA

I placed an order with quiltus.com and received a confirmation. Now the website is completely gone and I have not received my quilt.

- Baytown, TX, USA

I ordered online. The site gives you confirmation and tracking and then the website can not be found.

This company's advertising all over Facebook for bedding and it is not a legit site.

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