Pure Clean Air Reports & Reviews

Pure Clean Air Reports & Reviews (42)

We were scammed before Covid by possible the same person when they were doing fake duct clearning and insulation... was that the person in the picture... Its Murray (aka Wayne aka Kieth) Holditch. Be very careful of letting him over, as well. He and his team will steal.

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They ripped me off too. It’s obvious they used the virus to scam people. These people are [censored].

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I ordered a box of 10 N95 masks on April 7 2020 ... I sent email several weeks latter complaining that I haven't received anything and they sent back a confirmation letter of the order and said they would arrive soon ... It's now Aug. 4th and still nothing ... I want my money back you damn thieves.

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I was scammed by them too! I was charged $64.98 for N95 mask and 50 disposable masks. Ongoing dispute with credit card company. they resubmitted a payment from me.

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I ordered 50 face masks early in April. I have never received the masks and it is now July 17. I have tried to contact Pure Clean Air but was unable to get a response.

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Definitely a scam, shame on me for not checking first. I ordered face masks on April 5th and today is July 22nd, 2020 and still haven't received anything but they sure charged my credit card $39.99. I have sent several e-mails, first time I received a response, apologizing for the delay, but never received a response after that. :(

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Ordered N95 masks on 4/13/2020 and have not received them as yet. Payment was taken immediately on the order for $29.95. It has been 3 months and still haven't received anything.

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Initial means of contact Not applicable

Ordered mask for myself and kids since March from clean air, my credit card was billed right away , its July and still no mask has been delivered . I received message saying that their team is working around the clock to ship orders as soon as possible , and thanking me for understanding. not happy with Clean Air for taking this long to deliver. I also work in the health care field ,and know mask is a high demand at this time , so deliver masks ASAP .

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I ordered kn95 masks one box of 10 for 29.and change on 4/8/2020. Never received my order. This is Thelma Lynch

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Country United States
Type of a scam COVID-19
Initial means of contact Website

Can everyone on here go to all your local TV stations and see if they can help in some way be it an investigation even undercover to expose them, get the credit card companies to investigate and refuse to give them accounts or at the very least do a story on the COVID-19 scammers to warn the people not to do business with these companies and list them by name nation wide.

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I ordered 3-Ply Medical Disposable Earloop Face Mask 50 in pack on 4-7-2020. I have not received anything from Pure Clean Air but lies. My cost $45.77. How can we put these scammers out of business? Can you file a cast action suit? From Washington DC

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I wished I would have seen this web review earlier. I too was scammed by this company! I am a 67 year old woman with numerous health problems,, I ordered the 50 disposable ear loop face mask for $39.99, even paid an extra $5.78 for insured shipping (in case package was lost or stolen). Received an order confirmation same day I put in the order, I sent an email on 4-20 asking for tracking number, was told demand was high and should allow 2-3 more weeks before order would ship. However my card was charged on 4-14 with a company name of EVJ ECOM LLC OUT of CA, however Pure Airs web site said they were out of Middleton, DE. I have sent several emails after the 3 weeks were up and to this day have NEVER received another response since. $45.77 is a lot of money for someone living a social security!

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Victim Location 43130
Total money lost $49.98
Type of a scam COVID-19

I found this company on Face Book. I made a purchase for 2 face masks on or about 4/3/2020. They billed my Mastercard for $49.98 on 4/13/2020. They sent me a text at some point stating that due to demand, it would take a while to get the masks to me. By 5/13/2020 I had not received the masks and I tried calling the phone number on my credit card bill. The message stated the person's message box was full. I then sent them an email asking about the status of my order and received no response. I called again today with the same results. I went back to my order confirmation email and clicked on the visit our store icon and got no results. So it looks like I have been had and decided to report this as a Covid-19 scam to the BBB. Thank you.

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I placed an order on April 1st for Masks. I received a text two weeks later that they were "working hard to process my order". Nearly two months later and still no masks. I disputed the charge. Hopefully I get my money back. I was counting on those masks to protect someone who has a compromised immune system. This company is the worst kind... scamming people out of money under the guise of providing a product (that was "In Stock" when I ordered btw) that will protect someone who is ill. PureCleanAir is a scam company.
DO NOT ORDER FROM PURECLEANAIR.

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I’m so sorry...I know about the need for real and good masks, for I too, have a compromised immune system and am over 65 years as well. God bless and protect your loved one who needed the masks...

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I also fell victim to this company. On April 7, 2020, I placed a $112.00 order for masks. I keep getting emails saying their being processed. Now, they have a commercial on TV. My emails to them are falling on deaf ears. This is truly a scam!

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What?! They have a commercial on TV and STILL trying to swindle us?! Despicable! Isn’t there an agency on the TV station you mentioned that you can report them, having ads and not delivering? Give that a try and make them get caught there, maybe!

I also was scammed by them and reported them to the Better Business Bureau. And I’ll write about them here, too! If you paid by credit card, put in a claim and see if you can get at least something if not all back!

Blessings to all here who bought in good faith like me and NEEDED the masks for themselves or others.

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I ordered 100 face masks for $85.92 USD on April 6-2020. I emailed and asked where my order was. Received one email stating that order was processed, they bill my Visa a few days later. Now end of May no masks, no response to emails and possibly no on-line company. Shopify should do something about this. At least refund my Visa. Like all the others I have been scammed.

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I ordered 3 boxes of 20 N 95 respirators for 39.99 per box on 3 / 27 / 20 cost of 125.75 on Mar.27 2020. on April 1 2020 I ordered 2 more boxes of 20 N 95 respirators costing 79.99 both orders were paid and taken out of my bank account. On April 20, 20 I received an order that was 100 China made low grade mask, not the certified N 95 8210 3 M respirators I ordered. On April 21 I returned the China rip-off low grade mask and ask for my money to be returned minus the shipping they paid for. Have not heard a word after three long g-mail letters to pure clean.

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I ordered a mask several weeks ago and never received. Just got credit card statement and have been charged. I am awaiting a return call from Pure Clean Ari but doubt if it will happen. Live and learn.

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I ordered a mask several weeks ago and my credit card was charged. Have not received. Called credit card company and they are checking on charge. I will be disputing the charge.

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- Charlotte, NC, USA

Scammer's phone 616-765-4837
Scammer's website pure-clean-air.myshopify.com
Scammer's address NY, USA
Scammer's email [email protected]
Country United States
Victim Location NC 28273, USA
Total money lost $241.52
Type of a scam COVID-19

I work as a physician and ordered medical masks, reusable carbon masks, N95 respirators and thought I was donating $100 to providing masks to front line health care workers. I placed the order 4.3.2020 and received 1 email stating items would be shipped within 2-3 weeks. I followed up via email when it was past that time and received no answer. I tried calling and there was no answer. As of 5.26.2020 the website is now gone. Whoever is behind this took advantage of the Covid 19 pandemic and in my desperation for PPE I was scammed.

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