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Promsstyle.com

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Promsstyle.com Reports & Reviews (1)

- New Braunfels, TX, USA • Apr 14, 2023

I found a dress I wanted to wear at my reception and ordered it from their website. Dress came a mo th later, but was not the correct dress. Informed the company who made me take pictures to prove it was not the right dress. Then they offered to give me 10% and to keep the dress. I said I wanted a full refund and they offered 20%and to keep the dress. I told them no. They made me mail their dress back to China (I had to pay for postage)and wait until it was received to get my refund. It had been going on 60 days and it still hasn't been delivered. I reached out again asking if the dress isn't delivered for some reason will I still be refunded and I was told I had to wait for the delivery. It's odd since the dress was originally sent from a place in California, but the return had to go to China. I am out of my money and unsure what to do other than to report them as a fraudulent company.

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