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Prokatchers.com Reports & Reviews (1)

• Aug 17, 2023

Hope you are doing well…!!!

This is Ketan with ProKatchers LLC. and I came across your resume from one of the qualified job portals. We have an urgent opening with our direct client looking for “Front Desk Support Coordinator – Support Coordinator ”. Please see below the detailed job description and let me know if you are interested to apply for this position. Or else you can directly reach me at 718-715-0910.

Position: Front Desk Support Coordinator – Support Coordinator

Duration: 3-4 months

Location: Arcadia, CA 91007

Shift Time: Mon-Fri 07 am – 3:30pm

Parking/Cost: FREE

Job Description:

The Support Coordinator is responsible for performing front and back office administrative duties in a high performing new multispecialty practice.

This position is critical in maintaining an efficient patient flow with providing for an excellent patient experience.

This position is responsible for scheduling all new patient visits and follow-up appointments, answers patient phone calls, prepares charts, and patient new consult questionnaires.

In addition, this role will collaborate with other administrative personnel to assist with patient registration, insurance verification, insurance authorization, patient’s co-pay collections and checking patients in and out daily.

Assist the office with all other clerical duties.

Must be highly flexible, enthusiastic, have a proactive approach, work efficiently under pressure, and work efficiently in a team environment This position must be flexible to cover other satellite clinics as needed and perform other duties as assigned.

Supplier Pre-Screening Interview Questions

• What motivates you and why do you choose to work in healthcare?

• How long have you been working in healthcare?

• What would you do in a scenario – patient arrives at the desk frustrated and angry that you scheduled their appointment incorrectly. When you look at the schedule indeed it was scheduled wrong and you are at fault. What would you do and how would you handle the situation?

Kindly request you to help us with the updated copy of your resume if you’re willing to apply for this position. Please email me your resume on [email protected]

Thanks,

Ketan Chaubey

Sr. Talent Acquisition Specialist

Asset 45 (3)

Phone : (718) 715 - 0910

Email: [email protected]

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