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Product Not As Advertised/No Refund

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Product Not As Advertised/No Refund Reports & Reviews (13)

- Sacramento, CA, USA • May 09, 2025
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I bought two portable air conditioners. They did not get cold. I called the number. I also email them inquiring about a refund. No reply via email nor does the phone number work

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- Union City, CA, USA • Apr 14, 2025
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I went on BOXHERO website to purchase their BOXHERO BAMBOO FIBRE BOXER SHORTS 1.0 - FOR ALL-DAY COMFORT for $52.22 this underwear has the BOXHREO logo on the waist band. but what they shipped to me was the basic underwear BAMBOO FIBRE BOXER SHORTS - FOR ALL DAY COMFORT price $39.99 this underwear doesn't have the logo on the waist band. it's not the $20 dollars different it's false advertisement they show one thing and deliver another thing, and they don't answer their telephone or replay back to the emails I sent.

I just want what I paid for this Company are crooks

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- Rozet, WY, USA • Apr 13, 2025
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Sam Drafters sold us a set of house plans which are completely unusable. The measurements don't add up and nothing is to scale. I think he pirates plans and tries to act like they are his. When trying to get your money back he will not answer emails or phone calls. We are stuck with a $975.00 set of unusable house plans and have to now pay someone else to redo them. The address in Sheridan is just a virtual business address.

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- Mattapan, MA, USA • Apr 11, 2025
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I ordered 2 quilts from CozzyHomes. I never got a receipt, I had to request a receipt. The next day CozzyHomes sent a receipt. I inquired about the shipment status they lied, stating the shipment was out. Then CozzyHomes was asking irrelevant questions about shipments which delayed the shipment from getting out. After, they apologized for delay citing excuses for delay and stated there may be more delays because of weather. When the packages finally arrived. Neither package had quilts inside. One package had hardware inside with sheets. The other package had a partially made mattress pad and a sheet inside. All the items inside the packages was very cheaply made. None of appeared as advertised. None of it was what I ordered. I tried to reach out to CozzyHomes and they stated they would help bring resolve to my concerns. They never called back. When I tried calling back they couldn't be reached. I let them know through their website I would be reporting them to try to bring resolve. I got some generic statement stating they would help. I didn't follow through because I have learned this company has scammed thousands if not millions of consumers through reviews posted on the internet. There are several reviews supporting CozzyHomes is a large scale establishment rooted in scamming people

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• Mar 28, 2025
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The company promises beautifully quilted table runners, but delivers faded fabric prints with random stitching with dull, uneven borders that bear little resemblance to the advertised product. Returns for refund were denied. They spout a generated line about variances in the product due to it's construction but it's a complete "bait and switch" scam. I have witnessed others complaining in the reviews but these never stay up long. The ads come on during gameplay on varioys sites. I post a warning, with pictures, whenever I can but the negative review never stays posted.

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- Worcester, MA, USA • Mar 11, 2025
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In searching the internet for a holistic ear candle store this came up as a wholesome farm that specializes in beeswax candles from their farm and shipping within five days from their farm. Well almost a month later I see it’s coming from Hong Kong. I writing to the company they admitted they didn’t have them from their farm. I asked for them to not deliver them to me and to stop shipment from Hong Kong as I would never use them due to them pulling false advertising and that I need to be able to certify what is in candles. When they finally came a month later even after telling them to stop and not deliver they shipped them from Texas of all places and they were smashed and broken. I was able to contact them by chat and they never got back to me after sending emails many times. These are nothing as advertised on their website. They don’t even exist in WY

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- Paris, TN, USA • Feb 09, 2025
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I ordered a leather blazer from Leathers Wear utilizing a measurement chart on their website on 18 Jan 25. I ordered the jacket using their measurement and received the jacket on 2 Feb 25. When I received the jacket, it was too small and poorly made. There was a rip in the lining on one of shoulder seams and I could not even get it buttoned. I tried to contact the company by email, telephone, and also using their request form for a return authorization number to return the jacket for a refund. The company, to this day, has not replied in anyway.

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- Loveland, CO, USA • Jan 30, 2025
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My wife Sandy purchased a dress winter coat for me for Christmas in a 3XL. It was two sizes too small when that is the size I wear. They did not have a larger size & would not refund our money. Total Scam Company!

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- Rochester, NY, USA • Jan 15, 2025
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Product was purchased and immediately broke. Emailed their service team who has been replying but indicating that they will follow-up in 2 business days. This has been on-going for 2 weeks now. Reviews online indicate this company sends default toys and although their website shares a Refund Policy up to 60 days, they do not honor it.

I initially filed a report through ScamPulse.com for a refund but they indicated this companies address is outside of their region and/or an incorrect domain.

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- Brooklyn, NY, USA • Jan 15, 2025
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Received an email showing garments styled or designed based on current runway fashion. The garment I purchased and received was NOT the same style/design or the same quality.

I later posted a review which was never publicly posted. When I reached out to inquire why my review was never posted, I was offered a future discount. When I asked for a refund, and provided pictures of the garment no information was given for a return.

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• Jan 14, 2025
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Purchased a wearable dog drying towel on sale from this company. Website had thousands of 5star reviews verified by Shop. Company location says Wyoming. Product info on website indicates the fit and fabric of the coat to be cotton terry (by photo) and I ordered one size up on the size chart for extra coverage. Item received from China is made of a different fabric (thin microfleece) and would barely fit a Jack Russel Terrier (I ordered a size XL for my 50lb dog).

When I asked for a return they asked for a photo of the fit problem, which I forwarded. They then said I could not return because the photo demonstrated the product was “worn” by my dog. Upon further digging, reviews on Trust Pilot indicates multiple 1 star reviews with the same issue. Item poor quality, not the fabric indicated on website, and far too small for most dogs. It appears the other products on their site (more expensive than what I ordered) are also poor quality and do not work.

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- Palos Heights, IL, USA • Dec 26, 2024
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Website selling subpar/defective product. When contacted about a return/refund, ghosted…no customer service at all. Scam company.

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- Fort Collins, CO, USA • Nov 12, 2024
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I bought two denim jackets. They are like cheap dress shirts. They arrived with an extreme toxic smell too. The website says you can return items. They want me to pay $50 dollars shipping and then get only 20% back from the original price paid. They falsely advertised refunds,

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